*Raises hand*
Ordered a present from Tesco Direct for my dad's birthday and Christmas last week using next-day delivery. I got an email confirming dispatch and payment processed on the 18th, but had no sign of it. On the 21st I called up customer services and told them I wasn't happy and asked what's going on. I was told the package is at the Romford depot and should arrive within a day or so. It's now 8pm on Xmas eve, the package has been sat at the depot all week despite having paid for next-day delivery, my dad's birthday has been and gone and I've got nothing to show for it.
Thanks Tesco. Irony in all this is that if I'd bought the same gift from another online retailer, it would have arrived by now as my brother purchased goods through them at the same time.
My dad isn't too worried about it being late, which is good to know, but it's the principle of the thing that's really frustrated me now. The weather hasn't even been that bad this past week, so that's not an excuse.
Anyone else still waiting on delivery?
Ordered a present from Tesco Direct for my dad's birthday and Christmas last week using next-day delivery. I got an email confirming dispatch and payment processed on the 18th, but had no sign of it. On the 21st I called up customer services and told them I wasn't happy and asked what's going on. I was told the package is at the Romford depot and should arrive within a day or so. It's now 8pm on Xmas eve, the package has been sat at the depot all week despite having paid for next-day delivery, my dad's birthday has been and gone and I've got nothing to show for it.
Thanks Tesco. Irony in all this is that if I'd bought the same gift from another online retailer, it would have arrived by now as my brother purchased goods through them at the same time.
My dad isn't too worried about it being late, which is good to know, but it's the principle of the thing that's really frustrated me now. The weather hasn't even been that bad this past week, so that's not an excuse.
Anyone else still waiting on delivery?