Sold item, buyer hasnt got it, online tracking shows otherwise

Shakeel · 9 Dec 2009 at 21:01

Computer shipped using parcel force and he lives in a block of flats. The online tracking service shows its been signed for and the address is hipped to is the one he gave on bay and paypal

So what do i do now?

maybe a 'reception desk' at his block of flats has got it?

Shakeel · 9 Dec 2009 at 21:11

[FnG]magnolia;15494896 said:
Your part of the transaction is complete, I'd have thought. Screen print the tracking service page and email him this. Is he being reasonable or accusing you of ripping him off?

no he just emailed me and said.

'i havnt got the computer yet. i will get it this week right?'

Shakeel · 9 Dec 2009 at 21:19

DAvE18 said:
Hope he didnt pay with paypal

he did

Shakeel · 9 Dec 2009 at 21:19

Kol said:
Get a POD from the courier. Even RM recorded has electronic proof of delivery.

i have electronic proof of delivery

Shakeel · 9 Dec 2009 at 21:26

SlyReaper said:
Paypal always ALWAYS side with the buyer. No matter how much concrete evidence you have and how flimsy his argument is, they will side with him.

really? so that means you can become a a very rich person if you just keep on saying you never recived the item and claiming refunds.

surely not eh?

Shakeel · 9 Dec 2009 at 21:54

Flibbles said:
Paypal are actually quite reasonable but only if you have electronic proof of postage and receipt, ie parcelforce offer such a service. As long as you have these, paypal should side with you.

I'm curious, what's the feedback of this buyer?

his feedback is three. and parcelforce are one of the shipping services that paypal advise to use

Shakeel · 9 Dec 2009 at 22:06

siumatfung said:
have you not transferred the money out of your account yet?

tbh surprised you didnt put it on the MM

i build and sell on ebay no point on here as in everybody knows about pc's and will build their own

Shakeel · 9 Dec 2009 at 22:08

siumatfung said:
have you not transferred the money out of your account yet?

no but i dont think matters. if paypal decide in his favour and i have zero in my account my account will just go into minus i think

Shakeel · 10 Dec 2009 at 10:00

the parcel is at the apartment block's security department.

It shows on the electronic proof 'guys name, head of security, apartment block name'

Shakeel · 10 Dec 2009 at 10:18

Neodite said:
Problem solved Send him and email saying your security department has your parcel, and job done

thanx guys. yes i have done

Shakeel · 10 Dec 2009 at 19:11

ok its all done and dusted know. he picked up the parcel from the security desk and game me postive feedback.