Spilt Pepsi near my laptop

OnlyAlex · 24 Aug 2023 at 18:09

Quartz said:
How comfortable do you feel about opening the case? At this point, I really think you should look for liquid damage. Look near the vent, obviously. To clean any corrosion found you will need isopropyl alcohol and a toothbrush.

Look up the Adamant IT channel on YouTube for instructions and advice.

Thank you, I don't feel confident at all opening up the case. I find it odd how the past two days it's been absolutely fine, including gaming and then on a PDF document scrolling it was when the error occurred. I did install the latest Nvidia driver update yesterday, could it be related to that? If it happens again I will revert back that driver and then send it off to the manufacturer. Cheers.

Quartz · 24 Aug 2023 at 18:33

OnlyAlex said:
If it happens again I will revert back that driver and then send it off to the manufacturer. Cheers.

You should check that liquid damage is covered by the warranty.

OnlyAlex · 24 Aug 2023 at 18:48

Quartz said:
You should check that liquid damage is covered by the warranty.

I have paid extra for accidental damage protection which includes liquid damage & also have private insurance.

OnlyAlex · 24 Aug 2023 at 18:53

Can anyone kindly read my mini dump file and let me know what it says? Thanks so much in advance: https://www.mediafire.com/file/c8jd3vte4qchp5s/082423-15453-01.dmp/file

Quartz · 24 Aug 2023 at 22:26

OnlyAlex said:
I have paid extra for accidental damage protection which includes liquid damage & also have private insurance.

Most astute of you!

Hyburnate · 24 Aug 2023 at 22:40

Has it BSOD'd since? Did you do any recent windows or driver updates? I'd be looking to make sure all drivers are updated and then do a disk check, it's possible that it has somehow damaged your SSD or RAM but honestly it could just be a bad driver.

Deleted member 77746 · 24 Aug 2023 at 22:41

OnlyAlex said:
Dang it, just got a BSOD 'non paged area' what does that mean? I can't believe a BSOD of that nature will be related to the splash on the vent that I blotted up immediately?

Something doesn’t add up. You either spilt stuff on it or you didn’t.

If you did then liquid damage. If you didn’t then not liquid damage and your BSOD is something else.

It didn’t magically just suck it into your laptop.

Note to everyone no drinks next to electronic devices.

OnlyAlex · 25 Aug 2023 at 11:06

Hyburnate said:
Has it BSOD'd since? Did you do any recent windows or driver updates? I'd be looking to make sure all drivers are updated and then do a disk check, it's possible that it has somehow damaged your SSD or RAM but honestly it could just be a bad driver.

Checked the RAM and SSD and it came back fine. All drivers are updated and disk check was fine. I did reinstall Windows a few days back, so maybe Windows 11 was throwing a one off hissy fit.

OnlyAlex · 25 Aug 2023 at 11:07

GaryTheSnail said:
Something doesn’t add up. You either spilt stuff on it or you didn’t.

If you did then liquid damage. If you didn’t then not liquid damage and your BSOD is something else.

It didn’t magically just suck it into your laptop.

Note to everyone no drinks next to electronic devices.

There was splash the size of my small fingernail on the encasing of the air vent which I blotted immediately.

Hyburnate · 25 Aug 2023 at 11:18

Yeah I think this is just a random happening, if it was water damaged you'd know about it.

OnlyAlex · 25 Aug 2023 at 11:55

Hyburnate said:
Yeah I think this is just a random happening, if it was water damaged you'd know about it.

Cheers, it hasn't happened again but I will keep an eye on it. If it does happen again I will try re-installing Windows one more time and then if that fails send it off.

Deleted member 77746 · 25 Aug 2023 at 11:59

OnlyAlex said:
Cheers, it hasn't happened again but I will keep an eye on it. If it does happen again I will try re-installing Windows one more time and then if that fails send it off.

That’s what I would do.

OnlyAlex · 25 Aug 2023 at 12:01

GaryTheSnail said:
That’s what I would do.

Thanks

OnlyAlex · 30 Aug 2023 at 18:34

OnlyAlex said:
Dang it, just got a BSOD 'non paged area' what does that mean? I can't believe a BSOD of that nature will be related to the splash on the vent that I blotted up immediately?

It's been five days now and I've not had a BSOD since. Do we think that the BSOD was unrelated? Touch wood I hopefully don't get another one anytime soon.