ssd dead

ard-tullaich · 12 Oct 2011 at 19:17

My ocz bigfoot 120 gb just died on me trying to rma it after 2 days
still waiting to here from ocz.
Anyone had dealings with rma with ocz ssd's?

tipsy · 12 Oct 2011 at 22:39

ocz rma's must be shocking at the mo as they have had my memory for 2 months and they dont like answering support tickets. I do hope you get things sorted quicker than me.

ard-tullaich · 12 Oct 2011 at 22:47

that dosn't sound good !!

MikeHunt79 · 12 Oct 2011 at 22:54

I thought SSD's were supposed to be more reliable than mechanical HDD's?

Garfo · 12 Oct 2011 at 22:56

MikeHunt79 said:
I thought SSD's were supposed to be more reliable than mechanical HDD's?

i did too

note to self not buying ocz if there support is that bad :rolleyes:

Philtor · 12 Oct 2011 at 23:10

This comes up again and again on OcUK. Im convinced that a certain firmware version is causing this. Im running a Bigfoot drive with 1.32 firmware and no problems. It would seem certain boards cause problems

King Damager · 12 Oct 2011 at 23:17

In principle SSD's are more reliable than Mechanical HDD's.

There was a study done however, that showed that they still had a reasonably high failure rate
"For the first time, we also integrate SSDs in this type of article. The rates of failures recorded by manufacturer: -
Intel 0.59% -
2.17% Corsair -
Crucial 2.25% -
2.39% Kingston -
2.93% OCZ
Intel stands here with a failure rate of the flattering"

http://www.hardware.fr/articles/810-6/taux-pannes-composants.html

Obviously french translated article, so slightly out on wording, but it gets the idea across. It also has traditional HDD failure rates if you have Chrome or the like that'll translate a whole page for you.

NB This was Pre-latest gen SSD release - so the SATA 3 stuff

kd

ard-tullaich · 13 Oct 2011 at 07:18

Im running 1.35 how can you revert back to an earlier version. Might as well try everything while waiting for a rma number

ard-tullaich · 13 Oct 2011 at 18:44

Still not had no emails from ocz still waiting for rma

StriderX · 14 Oct 2011 at 00:33

One thing you should keep in mind, the more complex, the more you should worry.

hokken · 14 Oct 2011 at 13:33

My Bigfoot worked fine for 6 months and died last monday without warning, I started my computer and it was just gone, bricked, could not even get it to be recognised with a SATA to USB adaptor. Bye Bye OCZ and Sandforce, I just got a crucial M4 128 that rate 7.9 in WEI, very happy so far, fingers crossed. For your information I am running it on an ASUS P8P67 pro.

Wucked · 14 Oct 2011 at 18:27

I've been reading up on OCZ recently in anticipation of getting one of their new Revodrive Hybrid's, and from the user reviews I've seen it seems fairly typical that their products are fast but unreliable. And that their RMA process and general customer support are really bad. Sorry this doesn't help the OP very much, but maybe as a warning to others; think carefully before you commit to one of their drives.

ard-tullaich · 14 Oct 2011 at 18:43

finally got my rma tonight got to ship to the netherlands!!!!

Sin_Chase · 14 Oct 2011 at 21:23

OCZ turned around my pen drive in about 14 days. Not the fastest of RMA services but I got a brand new one back no questions asked. Royal Mail took their time getting it into Europe to be fair though.