ssd not working

Zohan · 11 Jan 2021 at 17:37

I recently boughs a Kingston a2000 500gb pcie SSD and I have been trying to get it to work for the past 5 hours however I have run into many problems, at first it wasn't detected in the bios or the pc until I messed around with some settings and then it started to show up as SM2263 and has continued to be shown as this since, however this is not the main problem, the main problem is the SSD is not letting me format it and it is also showing up as having only 1gb of storage available.

PC SPECS-
i5-8400
16gb ddr4 corsair ram
1060 6gb
ASUS H-310 PLUS motherboard
seagate 5tb HDD

Zohan · 11 Jan 2021 at 18:17

it is being detected as 1gb and i have tried looking into disk management.

Zohan · 11 Jan 2021 at 21:28

i have initialised the hard drive however i cant send a picture for some reason but it was showing up as 1028mb then i reinstalled it and it is now showing as 2048 gb but is a protective partition which i cannot use i then cleaned the disk and it went back down to 1 gb

Zohan · 12 Jan 2021 at 12:42

I have updated the bios and the driver is showing in the pcie section of the bios but not as a storage drive, when i go into disk management the drive either shows as 2tb or 1gb but the drive is 500gb and i cannot format it, when i go into task manager i can see the SSD however it has 0 read write and 0 overall activity and shows as 1000mb with 0mb formatted and a no for system disk and pagefile

Zohan · 12 Jan 2021 at 12:52

Zohan · 12 Jan 2021 at 13:45

Zohan · 12 Jan 2021 at 13:56

i have a 4tb drive which is drive 0 and the ssd which is 500gb drive 1

Zohan · 12 Jan 2021 at 14:39

the disk is new and has not shown the correct storage space or been able to be formatted since i got it

Zohan · 12 Jan 2021 at 16:45

does this mean its incompatible? (if so can you recommend any SSD for my motherboard)