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I have refunded a few games over time, but likely 4 in total that I thought was no chance this. I have had one refund where I refunded the game, then bought the deluxe edition. That was Resident Evil 2 Remake back in Xmas 2019 on Steam. It was a no hassle purchase and process without using external service.If it bothers you, play gane on steam. Refund and buy via cdkeys.
I don't do this myself. But as i understand many do.
I still have many a game that hasn't been played, but bought it and had no intention of refunding. A bit late now if there was an issue anyway.