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Strange line appear on screen before crashing

pstephanou

pstephanou

pstephanou

Associate
Joined
11 May 2011
Posts
22
Hello there.

I just finished building my first pc.

I installed Windows 7 32-bit and then the pc started making some strange lines vertically with various colours and then crashing.

does anyone know what the problem might be?

My graphics card is an XFX ATI RADEON HD 5870
 
Firstly, are you sure its the graphics card? Check the monitor with other inputs.

Have you tried re-installing the graphics card? Are you using the correct power connectors?

Does it work if you boot in safe mode? If it does you could try uninstalling and re-installing the drivers.

Wouldn't hurt to check if everything is plugged in properly either :p
 
My specs are as follows (all brand new)

XFX ATI RADEON HD 5870 850M

2x4 OCZ Special Ops DDR3 Ram

Intel i5-2300 processor

ASUS P8P67 LE Motherboard

OCZ SSD

Windows 7 64-bit
 
Sorry man im not too good with so in depth stuff.

Im not using Asus Suit nor did i overclocked my system.

I just left it as it is since im happy with its perfomance (exept the cards flicking and not recognizing my monitor half of the time)
 
Oh I thought it is to do with either GPU or the motherboard BCLK(similer to FSB in older mobos)
Some Asus mobos have higher BCLK(103 insted of 100) causing problems in some pc's. Even if you didn't overclock your system Asus have set it higher, even if you set it back to 100 - if you have AI suit running in the back ground, in the next restart it sets the BCLK back to 103 causing some hangs and lockups with coloured lines and display corruption. At least thats what happened to a PC I assembled to a friend of mine.

But it seems more like a GPU error, do you have any way of testing your 5870 in another PC?
 
Unfortunately no, and i dont get any support from the sellers as well. When it comes to money they want them as soon as possible, when you ask for support they just take their time!
 
Did you install the software which came with the mobo DVD?

Edit: Got to go to sleep now, Only quick and sure way of knowing the GPU is to blame before returning all to seller is by fitting the GPU to another PC.
 
Last edited:
Only the first time. Then i formated my ssd again installed windows again and then did the same thing with the 64-bit. But i only installed the cd for the motherboard once.
 
Which Power supply are you using and what is it rated at ? Could be a bad power supply , have you also made sure the Graphics cards BIOS/FIRMWARE is up-to-date ? Also make sure the Motherboard BIOS is the latest one too. Also if you have dual gpu slot motherboard try it in another slot and make sure in the motherboard BIOS it is set to the pci express slot to boot from 1st.
 
I have the exact same card with the exact same problem, would sometimes eventually bluescreen with STOP 0x000116. Tried it in two different systems with the same error. The PC I wanted it for is running fine with an older card. RMA'd the card this morning and we'll see what the supplier says..
 
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