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- Joined
- 29 Sep 2004
- Posts
- 688
Hi guys, right I cannot for the life of me work out exactly wat the problem is but until 2moro or friday I cannot get to the test socket to do a quiet line test or anything, but heres wat happens;
the line can get disconnects/reconnects on its own but is pretty much guarenteed to disconnect when an incoming call comes in, this is the test i do to see if it happens:
ring 17070 (bts line test number), select ring back test, put the phone down,
the phone rings from the test and the noise margin on my router (on the upstream only) starts to dip from 6db to 4-5db, it either continues to dip to 0db then goes crazy and reads 99-100db or I miss the dip and just see the 99db-100db before the line stops reading any stats and disconnects, usually if the phone is still in use the line will reconnect syncing at about 20db (600-700kbit upload, whereas the usual 6db gives around 1.6mbit upload), the disconnect problem is seen whether i am on annex m or normal (upload+ feature on Be Broadbands pro package).
this seems to happen more often in the evening although can happen in the day time (i realise lines are perhaps busier in the evening).
One other thing about the randomness of the problem, I can have 30mins-1hour of constant disconnects at any time, although i tend to notice it around midnight-3am.
Is there any people who have had similar experiences and can help me with this problem? Tomorow or friday I will be drilling a hole in the back of a cupboard in the kitchen to get to the master socket (previous owners were absolute idiots and build cupboards in the way of the master socket so its impossible to take off the lower half of hte socket to do a quiet line test right now)
thanks
the line can get disconnects/reconnects on its own but is pretty much guarenteed to disconnect when an incoming call comes in, this is the test i do to see if it happens:
ring 17070 (bts line test number), select ring back test, put the phone down,
the phone rings from the test and the noise margin on my router (on the upstream only) starts to dip from 6db to 4-5db, it either continues to dip to 0db then goes crazy and reads 99-100db or I miss the dip and just see the 99db-100db before the line stops reading any stats and disconnects, usually if the phone is still in use the line will reconnect syncing at about 20db (600-700kbit upload, whereas the usual 6db gives around 1.6mbit upload), the disconnect problem is seen whether i am on annex m or normal (upload+ feature on Be Broadbands pro package).
this seems to happen more often in the evening although can happen in the day time (i realise lines are perhaps busier in the evening).
One other thing about the randomness of the problem, I can have 30mins-1hour of constant disconnects at any time, although i tend to notice it around midnight-3am.
Is there any people who have had similar experiences and can help me with this problem? Tomorow or friday I will be drilling a hole in the back of a cupboard in the kitchen to get to the master socket (previous owners were absolute idiots and build cupboards in the way of the master socket so its impossible to take off the lower half of hte socket to do a quiet line test right now)
thanks
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