stuck in safe mode

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18 Oct 2002
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580
My mate asked me to sort his pc out, hes always getting viruses from dodgy sites and normally i sort it out no problem.
This time he had loads of viruses and i thought id sorted the roblem by virus scanning and deleting the infected files which were showing as cookies, there was also a program called newdotcom or something like that which was causing most of the problems with viruses, so i was able to uninstall that with an uninstall file within the folder, but the .dll file wouldnt delete, ive downloaded a prog to remove the .dll file and will use it tomorrow
but..

The pc is stuck in safe mode, ive tried everything to get it into normal windows mode, presses f6 i think and selected normal windows boot and it just went back to safe mode again..

Any ideas ?

thanks
 
Soldato
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Wack F8 and choose "Boot from last known good config" and see if that works.

Not sure why Windows would just take it upon itself to go straight into Safe Mode tho :|

SiriusB
 
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thanks for the reply, im pretty sure that "Boot from last known good config" was one of the options available when i hit f5 or f6 (cant remember), but that just took me back into safe mode again !
 
Soldato
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Location
Manchester
Just had a quick nosey using Google and, although its never happened to me ever, sometimes a problem can force Windows to boot into Safe Mode.

Some of these problems include iffy drivers, hardware conflicts, missing/corrupted system file or a virus.

Now I think, judging from your first post, you have torched a system file of some description :D

First thing I would try is a system file scan. To do this you will need your installation CD and you can't use an XP Pro CD if you have XP Home and vice versa.

Right, wack ya CD in and tell Windows to sod off if it tries to autorun. Then in your Run... dialog type: sfc /scannow

Now just leave it to do its thing. If any file turns out to be missing or corrupt it will replace it with the file on the CD.

Hopefully this will resolve the issue. If there is still a problem, then I suggest another virus and spyware scan to make absolutely sure no critters are left on the system which could be causing the forced Safe Mode.

SiriusB
 
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If that doesn't work run msconfig and click on the boot.ini and make sure that safe boot isn't checked.

That happened to a mate and it took a while to find the cause but it turned out his younger brother was playin around with the comp an did that. :p
 
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