Superflower 1300w

Skynet5 · 16 Sep 2018 at 11:51

Just thought I'd share this here.

Bought a Superflower 1300 3.5 years ago.

Oddly yesterday my machine started rebooting. It gradually got worse until the machine would just turn on and off and on and off and never reach bios. Left it a while and it would reach windows, the reboot...

I put the old graphics card back in, I recently bought one, and it was still doing it.

Tried my 9 year old bequite 750w and machine was fine. Then put the SF back in and it would start rebooting again. It would take perhaps 10mins...then reboot and time between reboots would decrease until it wouldn't post.

Bought a new one and rma'd the SF (all in store). Machine works fine with the new seasonic ultra.

I've never had a PSU fail on me, just glad it didn't take anything out with it.

Superflower are fantastic I know, but dissappointing all the same.

smogsy · 16 Sep 2018 at 21:16

I had one if theearky st 1300w and mine just rattles 247

Skynet5 · 18 Sep 2018 at 18:29

So OCUK have rejected my RMA saying it has been tested for 48 hours under load.

I'm not sure where to go next. My old PSU and the one I've just bought are fine and PC runs normal, yet with my RMAd PSU my PC reboots under load.

I've made no recent changes to my machine other that a swop of graphics card.

Now I feel like I have a PSU that can't be trusted. Could my mobo have developed a fault that it doesn't like something about this particular PSU?

EsaT · 19 Sep 2018 at 15:59

If PC works with other PSUs, but not with it, then there's certainly something going on in that particular PSU.

If it were Seasonic or other such PSU you could contact them (/their European division) directly, but SuperFlower doesn't have any own activity in Europe.
And you would likely have to sent it yourself all the way to Taiwan.
Assuming you could first actually get into contact with their support...

Skynet5 · 21 Sep 2018 at 13:15

EsaT said:
If PC works with other PSUs, but not with it, then there's certainly something going on in that particular PSU.

If it were Seasonic or other such PSU you could contact them (/their European division) directly, but SuperFlower doesn't have any own activity in Europe.
And you would likely have to sent it yourself all the way to Taiwan.
Assuming you could first actually get into contact with their support...

I'm thinking about making a video showing
connecting testing and disconnecting the PSUs and demoing the crash. And show that it fails. Then contact OCuk again. Thoughts?

Pretty dissappointing. 120£ at the time for 3.5 years and now just dropped 175 on a new one.

Kurgen · 21 Sep 2018 at 15:47

A video although a bit of effort would certainly help. My brother had a GPU fan that was rattly done a small video uploaded and RMA approved. i guess its also hard to replicate someones hardware. Did they use all the PSU cables you did. have you tried unplugging everything you popssibly can and unplugging the cables fro PSU just leaving essentials, if it works then work your way back up adding psu cables 1 at a time

smogsy · 22 Sep 2018 at 08:16

lnoton said:
I'm thinking about making a video showing
connecting testing and disconnecting the PSUs and demoing the crash. And show that it fails. Then contact OCuk again. Thoughts?

Pretty dissappointing. 120£ at the time for 3.5 years and now just dropped 175 on a new one.

Kurgen said:
A video although a bit of effort would certainly help. My brother had a GPU fan that was rattly done a small video uploaded and RMA approved. i guess its also hard to replicate someones hardware. Did they use all the PSU cables you did. have you tried unplugging everything you popssibly can and unplugging the cables fro PSU just leaving essentials, if it works then work your way back up adding psu cables 1 at a time

this, I always submit

video &
A one page A4 sheet of My hardware,
What i have tested
How to reproduce the issue
How often it occurs

Never had a RMA returned.

EVEN when i returned my 6600GT for corruption. OCUK approved it but XFX didnt. it was one of the reason many years ago OCuK stopped using XFX. they had all the proof but still did not accepted my return.

OCuk upgraded me to 7800GT