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Superflower 1300w

Discussion in 'Power Supplies' started by lnoton, Sep 16, 2018.

  1. lnoton

    Wise Guy

    Joined: Apr 14, 2009

    Posts: 2,419

    Location: Global

    Just thought I'd share this here.

    Bought a Superflower 1300 3.5 years ago.

    Oddly yesterday my machine started rebooting. It gradually got worse until the machine would just turn on and off and on and off and never reach bios. Left it a while and it would reach windows, the reboot...

    I put the old graphics card back in, I recently bought one, and it was still doing it.

    Tried my 9 year old bequite 750w and machine was fine. Then put the SF back in and it would start rebooting again. It would take perhaps 10mins...then reboot and time between reboots would decrease until it wouldn't post.

    Bought a new one and rma'd the SF (all in store). Machine works fine with the new seasonic ultra.

    I've never had a PSU fail on me, just glad it didn't take anything out with it.

    Superflower are fantastic I know, but dissappointing all the same.
     
    Last edited: Sep 17, 2018
  2. smogsy

    Sgarrista

    Joined: Dec 9, 2006

    Posts: 7,651

    Location: @ManCave

    I had one if theearky st 1300w and mine just rattles 247
     
  3. lnoton

    Wise Guy

    Joined: Apr 14, 2009

    Posts: 2,419

    Location: Global

    So OCUK have rejected my RMA saying it has been tested for 48 hours under load.

    I'm not sure where to go next. My old PSU and the one I've just bought are fine and PC runs normal, yet with my RMAd PSU my PC reboots under load.

    I've made no recent changes to my machine other that a swop of graphics card.

    Now I feel like I have a PSU that can't be trusted. Could my mobo have developed a fault that it doesn't like something about this particular PSU?
     
  4. EsaT

    Mobster

    Joined: Jun 6, 2008

    Posts: 4,764

    Location: Finland

    If PC works with other PSUs, but not with it, then there's certainly something going on in that particular PSU.

    If it were Seasonic or other such PSU you could contact them (/their European division) directly, but SuperFlower doesn't have any own activity in Europe.
    And you would likely have to sent it yourself all the way to Taiwan.
    Assuming you could first actually get into contact with their support...
     
  5. lnoton

    Wise Guy

    Joined: Apr 14, 2009

    Posts: 2,419

    Location: Global

    I'm thinking about making a video showing
    connecting testing and disconnecting the PSUs and demoing the crash. And show that it fails. Then contact OCuk again. Thoughts?

    Pretty dissappointing. 120£ at the time for 3.5 years and now just dropped 175 on a new one.
     
  6. Kurgen

    Wise Guy

    Joined: Apr 10, 2015

    Posts: 1,714

    Location: Hungerford, UK, Earth

    A video although a bit of effort would certainly help. My brother had a GPU fan that was rattly done a small video uploaded and RMA approved. i guess its also hard to replicate someones hardware. Did they use all the PSU cables you did. have you tried unplugging everything you popssibly can and unplugging the cables fro PSU just leaving essentials, if it works then work your way back up adding psu cables 1 at a time
     
  7. smogsy

    Sgarrista

    Joined: Dec 9, 2006

    Posts: 7,651

    Location: @ManCave

    this, I always submit
    • video &
    • A one page A4 sheet of My hardware,
    • What i have tested
    • How to reproduce the issue
    • How often it occurs
    Never had a RMA returned.

    EVEN when i returned my 6600GT for corruption. OCUK approved it but XFX didnt. it was one of the reason many years ago OCuK stopped using XFX. they had all the proof but still did not accepted my return.

    OCuk upgraded me to 7800GT :D