I would hope you can run 2 M.2 drives. I use 2 without issue. One, like you, runs under the GPU. The other with this eATX board is actually in the top right corner next to the RAM so runs nice and cool. 25ºC idle. However the M.2 specifically underneath the 6900XT is reporting 33ºC idle. Did the new mobo help or has it not arrived yet?
-
Competitor rules
Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
Support needed with 7900 XTX
- Thread starter Nothingdoing079
- Start date
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
Not yet arrived.
Its currently on track according to Amazon to be delivered at 3pm today, so once it arrives will be going straight in.
Optional but might be worth ahead of time (preparing) by removing any previous apps and drivers associated with the current motherboard (if installed). Any management apps, network drivers, audio drivers from the old manufacturer. Personally I even took off the AMD chipset drivers. I then put my new mobo in, installed all the new drivers and apps again and then put the AMD chipset drivers back on. I moved from Asus to ASRock. Afterwards, I still found old services installed (but not running) and old Asus folders hanging around that I had to clear away manually. Asus uninstallers doing a good job. Not!
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
Optional but might be worth ahead of time (preparing) by removing any previous apps and drivers associated with the current motherboard (if installed). Any management apps, network drivers, audio drivers from the old manufacturer. Personally I even took off the AMD chipset drivers. I then put my new mobo in, installed all the new drivers and apps again and then put the AMD chipset drivers back on. I moved from Asus to ASRock. Afterwards, I still found old services installed (but not running) and old Asus folders hanging around that I had to clear away manually. Asus uninstallers doing a good job. Not!
I'm planning to do a full reinstall as it is, as don't want to leave it to chance.
That is if the MB arrives today, as according to Amazon they attempted delivery 2 hours ago (which is remarkable as I've been at home all day waiting for it and look out on my front door)
Who’s the courier, I had that once and it didn’t arrive that day. Can’t remember if it was Royal Mail or Evri.
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
It was meant to be Amazon Logistics who typically are fine but think they have subcontracted out to Evri
There was a van in the street around 2 hours ago, but they drove by the house, didn't stop at all and carried on further down the road so didn't give it a second thought.
Considering I need to give them a passcode it's a little annoying
Last edited:
I think it was Royal Mail it said delivery was attempted multiple times on one day when it clearly hadn’t as I was in all day. Evri said they were out for delivery on a Saturday up to 8pm but nothing showed up. It was delivered on the following Monday at about 17:30.
Soldato
- Joined
- 23 Jun 2004
- Posts
- 5,072
- Location
- Blackburn
Chipset is very toasty at idle. On my X570 Tomahawk it doesnt hit 60 degrees under full load, tends to stay in the 50's. Thats with the fan off. I'd go in BIOS and set the chipset to 100% 24/7 to see how it helps with temps and stability. Noise will be horrendous though.
Also regarding your delivery. Amazon did exactly the same to me when my 5800X3D was delivered. I was sat in all day with door open into the hallway so I could see and hear the front door. Your order is 3 stops away, great I thought. Next notification says delivery attempted but no one home....
Also regarding your delivery. Amazon did exactly the same to me when my 5800X3D was delivered. I was sat in all day with door open into the hallway so I could see and hear the front door. Your order is 3 stops away, great I thought. Next notification says delivery attempted but no one home....
Last edited:
Soldato
- Joined
- 16 Aug 2009
- Posts
- 8,201
Chipset 72c, Samsung 970 Evo 66c jesus thats one hot PC your components are cooking
Last edited:
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
Final update on this, it looks like I've managed to solve the issues, however I ended up having to switch to an RTX 4080 to do it.
The replacement motherboard went in without any issues, and that brought the Chipset down to around 50C, and under full load isn't going over 62C, but was still having crashes occur.
With the 4080, I've been stable in games for a couple hours now, and temps on everything look reasonable (GPU under load is around 58C, Hotspot around 62C, CPU around 70C, MB around 50C, Chipset around 62C, and all drives between 32C-40C).
This has been a very expensive fix, and now I have to try to convince Overclockers that it is definately due to the GPU.
The replacement motherboard went in without any issues, and that brought the Chipset down to around 50C, and under full load isn't going over 62C, but was still having crashes occur.
With the 4080, I've been stable in games for a couple hours now, and temps on everything look reasonable (GPU under load is around 58C, Hotspot around 62C, CPU around 70C, MB around 50C, Chipset around 62C, and all drives between 32C-40C).
This has been a very expensive fix, and now I have to try to convince Overclockers that it is definately due to the GPU.
Just tell them what you've bought to try and solve this issue on your own and that the only thing that has worked is changing the GPU to a 4080. Hopefully they'll empathise and allow you to return the 7900 XTX for a full refund.
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
So far their response has been as they didn't find an issue when I RMAd the first time, that there is no grounds to reject.
It's been escalated and I've given this thread and an update to the senior technician so hopefully they agree
Hopefully when they realize what you have been through and the money you’ve spent trying to resolve it, they will make an exception.
When ocuk took the card back first time did they replicate your build I wonder, example: use a similar screen cables etc, thinking on my nephew had a very odd issue but with a Nvidia GPU and a aoc screen, no matter what I did I could not get the combo to work, always crashing and sometimes his pc would not boot.
Only when I swapped out the GPU for a modern Nvidia card did it and the screen he had play ball and work without issue.
Makes me wonder if this is happening to the op?
Only when I swapped out the GPU for a modern Nvidia card did it and the screen he had play ball and work without issue.
Makes me wonder if this is happening to the op?
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
They didn't which is something I raised when they told me there was no issue.
They tested using an AM5 platform on a X670 motherboard and a 4K display (I use a 1440p display)
When I queried that their response was they usually see no issues with the AM4 platform.
They tested using an AM5 platform on a X670 motherboard and a 4K display (I use a 1440p display)
When I queried that their response was they usually see no issues with the AM4 platform.
am4 being out for so long there shouldn't be any issues really, drivers are fully mature it should just work, BUT they should have setup a similar system to try and replicate the fault your having.
also a similar if not same screen should have been used for testing too
Yeah, I think I'll be lining Jeff's pockets rather than risking all this hassle when I upgrade GPU - I tend to have terrible luck with hardware! Good luck, I think you've done more than most have the patience for (not to mention the extra expense!).
Last edited:
- Joined
- 30 Oct 2023
- Posts
- 45
- Location
- London
Tell me about it. I'm just glad I now have a working pc again that I can trust won't crash on me.
The 7900xtx is now being returned for a second time as part of the RMA process so keen to see the results of that and am hoping I can get some sort of refund (otherwise I have an expensive paperweight as don't really feel it's right to sell via eBay and potentially shift the problem onto another person)
I would ask a friend to test if or sell it on MM and explain it might be faulty and its under warranty - The next buyer could have no issues. Fingers crossed though everything is ok and they find an issue. This is one of the reasons I tend to buy from a GPU manufacter with good warranty like Gigabyte - UK RMA etc
Soldato
- Joined
- 13 Sep 2010
- Posts
- 2,562
Unfortunately OP is a long way off MM requirements