System Config Utility Problem

ross607

ross607

ross607

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14 Jun 2006
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18
Hey guys,

Great forums you've got here, I have a problem on one of my users PC's, wondering if anyone could help or has had come across this before.

On every boot I get the System Configuration Utility splash screen telling me I have used msconfig to make changes and that I'm running in diagnostics mode. However I'm not doing this, I try clicking on the check box to say dont display this screen again, go into msconfig and make sure I am not running in any diagnostic mode and make sure normal startup is set, I have not disabled anything else in the other tabs yet everytime the pc is rebooted the splash screen is back at every reboot - its driving me nuts!

Is there any other way to kill this screen? maybe from the registry? Any help greatly appreciated!

Cheers

Ross
 
Sounds stupid but after ticking the box on the splash screen do not re-open msconfig.

Try rebooting the machine and see if it does not re-appear.

Oh and Welcome :)
 
Unfortunately, when I tick the box and click ok the utility starts up by default! I've tried ticking the check box and pressing the red x but it still brings the utility up.

The only way I could avoid starting the utility up is to tick the box then end the task, I guess I could try that but I dont think it will work.

Cheers for the reply and welcome though! :)
 
EDIT try this first

Restart the computer.
Close the System Configuration utility.

Click Start, click Run, type msconfig in the Open box, and then press ENTER.

Click Enable All on the Startup tab.

Click the Services tab, and then verify that the Enable All check box is not available. If this check box is available, click to select it.

Click OK, and then restart your computer.

------------------------

Any chance you are infected with malware/spyware.

If you are confident open regedit and back it up. Look in the "run" directories for odd entries and delete if certain, or ask here

Run anti spyware software and clear found entries.

Run the following

sfc /purgecache
sfc /scannow (to check system files)
 
Last edited:
PsiFox,

I'm doing a search for spyware now - msconfig is not in my startup folder and I followed your instructions to check everything in msconfig was enabled correctly but its still displaying the message.

I'm away from office till late next week so I'll see what the spyware scan comes up with and if I still have a prob I'll post back here or in a new thread then - thanks for your help so far anyway.

Cheers mate

Ross
 
Well I avoided looking at this problem for as long as I could(!!!!) but I'm afraid my user is hassling me again for a solution to this.. have tried all above, does anyone have any ideas as to what I can try next???

thanks in advance

Ross
 
Cobra,

Thanks for the reply... downloaded the script - run it - it said registry setting removed, rebooted.. its still there the screen comes back up like nothing has happened!!!!

This is insane....... :confused:
 
Yeah you're right - xp professional service pack 2.

I ran the script remover again just to make sure and it said the registry entry was no longer there so it definately got rid of it.

Where else can it be calling this screen from, it makes no sense
 
argh!! again, thanks for the help, thats a great app - it pointed me to the registry setting, I went in manually and deleted it with regedit but guess what, the ******* thing pops right back up on a reboot.

When I checked back in regedit the value I had deleted was back - The offending registry entry is in hkey_local_machine\software\microsoft\windows\currentversion\run I try and delete the "msconfig" value but every time I reboot it just reappears in the registry again.

Is there anyway I can stop the registry from reapplying the msconfig value after I reboot?? I dont care if I can never use msconfig on this pc again the user wants it gone!!!
 
Have you ensured that the changes you have made have only been on one login.

If not do it for each.

Also make sure that any changes you make are carried out with "The" administrator account. Not any account with admin rights but the "named" administrator account created at installation.
 
Bit of a hack but you could fiddle with the permission on the registry key, perhaps make it so you can't write new values to the key (see advanced permissions)

This would mean that you can't ever add new items to the run in registry.
Or go to the sysinternals website and get regmon, see what is recreating the key then go and destroy it :)
 
Also if you get xplite you can uninstall msconfig - again a dirty dirty hack - but hey :)

I havent checked recently but when you uninstalled help and services, msconfig disappears I believe you can uninstall just msconfig now though.
 
Xplite requires you to pay by the looks of it,
Delete it yourself? C:\WINDOWS\PCHealth\HelpCtr\Binaries\msconfig.exe
 
OK.. its gone finally!!! :) :) :)

Not sure if it was because I wasn't logging on as administrator to make the registry alterations or if it was playing around with advanced permissions for registry keys but one of the two or a combination thereof has sorted it!!

psifox - nade - ric - cobra just want to say a big thanks to you guys for your helpful suggestions and advice, its really appreciated.

Cheers

Ross
 
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