Take ONE, Get TWO - new GIGABYTE upgrade programme

Hi Gazanimal

We let you (or anyone who participates in this programme) upgrade once within the 3 years of the purchase date. It’s your decision when you want to upgrade. And based on this WHEN it’s of course also to what chipset series: Z170 now or successor in the future, as l already informed here.

This second board (upgrade) is free as long it's the same level model (e.g. Z97X-UD5H-BK into future chipset UD5). You only pay the difference when you want to upgrade into higher SKUs.
 
Hi GigaMan i would like to ask I got Z97X-UD3H-BK edition board is there a way to confirm if my board was registered to the promotion? Because by the time i bought this the sales person on OCUK said it was registered already but i did not received any email about it.

thanks

Hi
If you can't remember if you have registered it (at this site) then check your email box for the certificate.
If you don't find it then just contact under: [email protected] providing full serial number for checking.
 
Hi, its any plans or upcoming chance for upgrade for Kaby Lake cpu's mobo?

Similar question was already replied here. Please check it out.

As far I can see new Kaby Lake cpus will run on old z170 chipsets could you tell me please which boards will have bios ready to go or which mobos I can chose from? My current mobo is GA-Z97X-UD3H-BK.

You will find the list of mobos supporting next-gen CPUs at: http://uk.gigabyte.com/press-center/news-page.aspx?nid=1475
 
Hi @GIGA-Man,

Was wondering if you could help with an issue I am having with my upgrade that is currently in progress. Due to an RMA 2 years ago the motherboard I registered is different to the one that I have sent in. As its so long ago I can't find the paper work for the swap out. Due to this the upgrade can't proceed and I have been without my main PC for over 3 weeks now.

Thank you.

Do you have the RMA number for the swap out or the serial number of the board you were sent, we can then use this to find your original board registration and make sure you can still upgrade.
 
This was asked "Is there any x99 upgrade"?

I presume this applies to X299 as well. I just had a quick read through the thread, although I've been following it from the start. So its worth a read through. maybe read T&C's

The promotion is for the next generation of that chipset, so the Z series only no X range would be included sorry.
 
Still waiting for feedback but will have an answer too, do you have the serial number for the board you registered. Might help me get it processed for you faster.
 
Hello all,

Sorry for the delay on the upgrade situation, we really appreciated you waiting. So everything is now sorted and up and running. Any issues let us know.
 
Hello
@GIGA-Man

I would like to tell you little story. As you could see over the thread I did wait some time to right time to make decision of upgrade. As soon they did release z270 i knew new intel gen8 coming in 2018. That was the plan then I started to make plans to go for z270 upgrade with 7700k. Then this cpu didnt work out well as 6700k as example which dosnt really give me upgrade from 4790K gaming whise. Then I fought meaby AMD will take a place but AMD mobos wasnt in the game. Then shortly after Thread Ripper came out I tel did said they will push gen 8 before end of the year. They did said date of release of cpu will be 04.10.17 which was for me "This is the time". I did wait calm as I knew usual mobos are ready before cpu release and seen in end of september promos on winning gigabyte z370 mobos and stuff. I did try to check website but it was down for while. I did send e-mail but no answer for while eather and time was clicking on my 3 year upgrade option. Now I got answer few days ago as they are not doing gen8 mobos as part of upgrade and you didnt have feedback to. Then literally two days after e-mail I went to upgrade website with sad face how naive I was to wait so long and suddenly I can see web is up and there is z370 option. Thats so grate but hey guest what! My purchase date is 03.10.14 with promo register 21.10.14. My really pain is that if I'm unlucky one and get @&#?@# with date or there is still chance after all that struggle and delay with not clear info about z370 as part of upgrade program I can be part of it? Please Giga-man tell me there is still light at the end of this dark tunnel.

Edit: Gigabyte did show them excellent job letting me to upgrade. Thank again.

You are more than welcome :-)
 
Hello decmatt,

You should be contact via e-mail.. could I ask you to forward the reply you got to the below address, I will then chase it up for you and make sure you get a reply if it's been more than 10 days.

[email protected]
 
Got it and have started to chase the German guy's on your replacement. I should get an update early tomorrow and will get back to you.
 
Hi decmatt,

I talked with my friends over at the other office, they are very sorry for keeping you waiting and have mailed you. You should be in for a little surprise when you read your e-mail :-)
 
Hello Decmatt,

Oh, I am so sorry that's happened.

I will get it picked up and sent back to you ASAP at our cost, mail [email protected] when you are ready for us to collect (cannot do weekends sorry). Just confirm address and date to me in the mail and I will get it arranged.
 
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