TeamViewer not getting secure connection via WiFi

Dirk Diggler · 15 Jul 2023 at 10:15

My devices can't connect to TeamViewer via my WiFi, however have no issues on mobile internet. Any ideas out there on what I need to tweak in the router?

Router is TP-Link AC1200

ChrisD. · 15 Jul 2023 at 10:18

People still use TeamViewer?

Dirk Diggler · 15 Jul 2023 at 10:21

ChrisD. said:
People still use TeamViewer?

Thanks for the help, much appreciated.

Meddling-Monk · 15 Jul 2023 at 10:27

Have you checked to make sure that your WiFi network is listed as Private and not Public? And subsequently, the firewall as well to make sure it's being let through on the Private networks? (Obviously you want it off on the Public ones)

Dirk Diggler · 15 Jul 2023 at 10:32

Meddling-Monk said:
Have you checked to make sure that your WiFi network is listed as Private and not Public? And subsequently, the firewall as well to make sure it's being let through on the Private networks? (Obviously you want it off on the Public ones)

Is this in Windows network settings or on the router?

picnic · 15 Jul 2023 at 12:02

ChrisD. said:
People still use TeamViewer?

So what are the cool kids using these days instead?

Caged · 15 Jul 2023 at 12:18

If your ISP is TalkTalk then they block TeamViewer by default because it gets used so commonly to scam people. You need to turn off some of your protection settings in your TalkTalk account.

Dirk Diggler · 15 Jul 2023 at 12:33

Caged said:
If your ISP is TalkTalk then they block TeamViewer by default because it gets used so commonly to scam people. You need to turn off some of your protection settings in your TalkTalk account.

Then that's the issue, thanks for the info.

ChrisD. · 15 Jul 2023 at 18:47

picnic said:
So what are the cool kids using these days instead?

What's the use case? If personal, Windows has a free utility for example, which is client to client and doesn't go through cloud servers.

picnic · 17 Jul 2023 at 10:18

ChrisD. said:
What's the use case? If personal, Windows has a free utility for example, which is client to client and doesn't go through cloud servers.

It was really just a general question, TeamViewer accepted my argument I only used it to help friends out so it works well for me. I guess usage is all Windows but version does vary.

no_1_dave · 17 Jul 2023 at 21:26

ChrisD. said:
What's the use case? If personal, Windows has a free utility for example, which is client to client and doesn't go through cloud servers.

What is this free Windows utility?

From my understanding there is something built into Windows 11 Pro, but I'm using Windows 11 Home and my Plex server is running Windows 10. Will the free Windows utility work? Would be interesting to know which alternative to Teamviwer people are using for the basic needs I use it for (moving the odd movie into a movie folder, possibly running windows update every couple of months).

ChrisD. · 17 Jul 2023 at 21:42

no_1_dave said:
What is this free Windows utility?

From my understanding there is something built into Windows 11 Pro, but I'm using Windows 11 Home and my Plex server is running Windows 10. Will the free Windows utility work? Would be interesting to know which alternative to Teamviwer people are using for the basic needs I use it for (moving the odd movie into a movie folder, possibly running windows update every couple of months).

There's Remote Desktop for managing your own machines, and there's Remote Assistance where you can grant access for someone else to remote onto your PC.

no_1_dave · 17 Jul 2023 at 21:51

ChrisD. said:
There's Remote Desktop for managing your own machines, and there's Remote Assistance where you can grant access for someone else to remote onto your PC.

In Windows 11 Pro, not home

ChrisD. · 17 Jul 2023 at 22:00

no_1_dave said:
In Windows 11 Pro, not home

Ah, there are ways around it but it involves a bit of trickery, and it taxes security so yeah TV might be an option. I'm just not a fan of it as you can tell!