Tech / helpdesk comedy thread

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Note, I've checked for similar topics in case it has been done before. I'm quite surprised to see none as such as I'm sure there are a fair few techies amongst us. Anyway, I thought we could get some light entertainment by sharing our tech comedies, provided by the numbnuts who phone into the helpdesk :-)

My latest comedy call was someone who was trying to get help with an iPod. We supply systems for disabled students funded by the DSA/LEA and we don't support peripherals that they've added to their machine such as MP3 players. Even if I did support this customer who phoned in, I (as we probably all do) usually prefer him/her to be sat with the equipment so that I could help troubleshoot. Where was the customer when she phoned? Queuing for one of the rides at Alton Towers. As she has already been cheeky enough to phone about something that we don't support plus the fact that she was at Alton Towers, I fired back the cheek by asking her which ride she was going on. The Runnaway Mine Train. Not a bad ride IMO but honestly my dear, if you are able-bodied enough to ride the Mine Train, perhaps it's time to shift up a gear and sample Oblivion. (I didn't say that to her though else she'd probably lodged a complaint against my company.)
 
When I was working on an IT helpdesk I once had the experience of meeting someone who went through more monitors a month than I've had in a lifetime.

turned out she was taking her tft home with her on the bus in a carier bag as she didn't have a working monitor at home, never did find out what happened to her :D.
 
Gosh where to start!!

Everytime I speak to someone on a help desk they always think they are superior but always end up proving why they are only pretend techies at the bottom of the food chain.

Helpdesks are often comedy as the people who man them rarely know what they are talking about, but find it hilarious when someone cannot find their power button.
 
I'd be seriously cautious about these types of threads considering the ** you know the rules NO COMPETITOR NAMES ** debacle currently going around.

Whilst granted they are amusing, they are somewhat questionable.
 
I do corporate systems training and when training a group of 8 people and I told them to 'move their mouse to the top right hand corner and click the red X', an ederly woman (presumably having never used a computer before) picked up her mouse and plonked it on the top right hand corner of her screen. Priceless.
 
I do corporate systems training and when training a group of 8 people and I told them to 'move their mouse to the top right hand corner and click the red X', an ederly woman (presumably having never used a computer before) picked up her mouse and plonked it on the top right hand corner of her screen. Priceless.

Please... we need more urban legends. Someone tell us how a CD-Rom drive was used as a coffee holder.
 
What did you inject it with???

Oh and while I'm at IT (gettit??) here is the email we got sent yesterday....


"IMPORTANT INFORMATION: IT Service Desk Telephone System Unavailable

We are currently experiencing a problem with the IT Service Desk telephone system and **** *** ***** is unobtainable.

For any urgent support issues please email the IT Service Desk (it.servicedesk@***********) and a support engineer will call you back."
 
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Would have thought "Eject" myself but..... im no expert;)

Evidently!

inject.jpg
 
What did you inject it with???

Oh and while I'm at IT (gettit??) here is the email we got sent yesterday....


"IMPORTANT INFORMATION: IT Service Desk Telephone System Unavailable

We are currently experiencing a problem with the IT Service Desk telephone system and **** *** ***** is unobtainable.

For any urgent support issues please email the IT Service Desk (it.servicedesk@***********) and a support engineer will call you back."

Call back when the phones are working again, no?

Haven't really got any funny stories myself apart from people who think their printer is broke but don't check to see if there's paper in the tray! /facepalm
 
"Hello, my ADSL internet isn't working. Is the telephone cable plugged into my computer? No, of course not. The computer is in the shed at the bottom of the garden!"
 
Please... we need more urban legends. Someone tell us how a CD-Rom drive was used as a coffee holder.

When I worked at a supplier to OCuK, I did actually have that call.

Also, when a PC was faulty, I asked an older gentlemen to package up the PC. Put it back in it's bag, and exactly the same contents which it came in (Box + other packaging) and then stick the RMA label to the outside of the box.

Gentleen must have completely ignored me and just sent his PC, by courier, with a label stuck to the outside, back to us for repair. It goes without saying that the tower was TRASHED.

Good going.
 
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