Terminal service licences help..

_Jimlad_ · 28 Nov 2006 at 16:17

Hi guys, I work for a local authority and often have to remote into schools, it appears that a temp we had working with us would log in and when done simply click on the ‘x’ and not log off, which is a big ‘no no’

My boss has asked me to visit the school to clear this as we can no longer log on due to there being no terminal service licenses left. I need to do this otherwise the school will have to pay there IT support for something they did not do, I was wondering if anyone has any advice on this matter? It’s a windows 2003 server if that helps.

Thanks Jim

riddlermarc · 28 Nov 2006 at 16:21

Can't you clear old/redundant connections through Terminal Services Manager..?

Burnsy2023 · 28 Nov 2006 at 17:54

Jim, just out of curiosity, do you work for Qest?

Burnsy

_Jimlad_ · 28 Nov 2006 at 18:33

riddlermarc said:
Can't you clear old/redundant connections through Terminal Services Manager..?

yeah i guess that's how you do it, but just wondering how you go about doing it?

burnsy2023 said:
Jim, just out of curiosity, do you work for Qest?

Burnsy

yeah dude.... where you working at?

Burnsy2023 · 28 Nov 2006 at 18:34

Crazy Fool said:
yeah dude.... where you working at?

It's Chris from Redbridge.

Didn't know you were on the forums

Burnsy

_Jimlad_ · 28 Nov 2006 at 18:37

burnsy2023 said:
It's Chris from Redbridge.

Didn't know you were on the forums

Burnsy

small world mate! yeah i have been on these forums since 2002 after what they called the 'big nuke' when everyone had there post counts wiped and had to reregister, i quit for a while and moved on when it got a bit crappy a few years back, but then rejoined year or so ago.

Burnsy2023 · 28 Nov 2006 at 18:44

Small world indeed.

As for your problem, do you know if it's a problem with concurrent TS connections or avaliable licences avaliable but the TS licencing server?

Burnsy

_Jimlad_ · 28 Nov 2006 at 18:47

burnsy2023 said:
Small world indeed.

As for your problem, do you know if it's a problem with concurrent TS connections or avaliable licences avaliable but the TS licencing server?

Burnsy

Well I know if I try and log on to the school as an administrator, it comes up with something like 'not enough terminal services licences, please close open sessions' I think you get 6 or something? This temp we had was working with this school a lot and we think it was her, so I want to visit the school and resolve it if possible with no charge to the school.

I should be able to sort it, but wanted some info if possible.

Burnsy2023 · 28 Nov 2006 at 18:50

I think it's a concurrent connections problem, in which case you just restart the server to kill active connections.

Your not trying to log onto one of my servers are you?

Burnsy

_Jimlad_ · 28 Nov 2006 at 18:51

burnsy2023 said:
I think it's a concurrent connections problem, in which case you just restart the server to kill active connections.

Burnsy

ok mate i will take a look and see what's what there, cheers mate! right off to the gym!

oddjob62 · 28 Nov 2006 at 20:56

you can set the TS server to reset disconnected sessions after a set amount of time.

_Jimlad_ · 28 Nov 2006 at 21:50

oddjob62 said:
you can set the TS server to reset disconnected sessions after a set amount of time.

where abouts do i do that boss?

Burnsy2023 · 28 Nov 2006 at 21:54

Crazy Fool said:
where abouts do i do that boss?

I think he means the group policy setting on the server.

http://www.windowsnetworking.com/articles_tutorials/Terminal-Services-Group-Policy.html

Burnsy

oddjob62 · 28 Nov 2006 at 21:55

Crazy Fool said:
where abouts do i do that boss?

Terminal Services Configuration - double click on the RDP-TCP connections - Sessions tab

_Jimlad_ · 29 Nov 2006 at 08:58

cheers guys

_Jimlad_ · 29 Nov 2006 at 14:55

someone had taken the admin out of RC group... problem fixed!