Tesco Self Service Till and Using Own Bags

I don't use them out of principle. We are paying for the staff to perform their jobs for us, not paying for us to perform the staff's job for them.
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Your paying for the goods you receive, the staff are just a necesary extra to provide the goods. The less staff they have to employ, the cheaper they can make the prices of the goods you buy :P
 
I've been using these for years and have yet to encounter a single problem.

PEBKAC, with the C being replaced by something that makes sense.
 
Never had a problem with them, other than booze.

Oh, and if you scan in an empty salad box, you can pretty much chuck whatever you want in your bag up to a certain weight. That'll solve your bag problem as well as a few others...

Anyway, whoever made the comment about paying to have a member of staff serve you, you're not paying for that at all. You're paying to transact your goods. You think there's a staff member behind every internet transaction?
 
tbh you call ALWAYS go to customer services any pay there.

our local sainsburys has trolly ones that are longer with a packing area at the end of a conveyor belt.
it weighs the item then dumps it at the end to be packed. much better!
 
PapaLazaru said:
Ah, so you are one of the eedjits that cause massive queues by trollying a load of stuff up to a self service scanner designed for a basket. :mad:
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My biggest peeve with self-service scanners with a 10-15 item limit and regular hand basket checkouts is that people who abuse them with trolleys never get pulled up for it, they just let them carry on. It's on the onus of the other queuing customers to have to say something, which is unlikely and shouldn't have to be the case.

I recently qued for the self-service in my local Morissons where a Dad and his Son (presumably cornershop owners) had three large trolley fulls. Including every box of special offer Red Bull the store had and numerous other drinks and items. The attendant did nothing to stop them, despite people queing with hand baskets or just a couple of items.
 
Hate the machines. It's either "unexpected item in the bagging area", no i'm not a thief or "APPROVAL NEEDED YA BIG ALCO" :D
 
I use them, seem less faf and quicker, when I want to use my own bag tho it means a human has to come over and do something. So I just put my bag on the floor.
 
in belgium they don't have scales at all you just scan your items and go. Machine doesn't care what type of bag you have or what the heck you do with the item once it's scanned (ie paid for)

what's the purpose of the scales anyway in the UK version :confused:
 
TBH, I never understood why you have to put the item in the bagging area.

Can't I just scan, throw in my bag, and pay?

That said, I don't mind using them, normally quicker.
 
Wynthorpe said:
B&Q are the worst! They have a tiny little bagging area, completely useless the other day when i was trying to buy a bathroom suite :p
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The tiny little bagging area is for tiny little things. There is a handheld scanner for large items which are recognised as "Large item - please leave in trolley" 9 times out of ten.

I love people saying that you shouldn't use them because they put people out of work. The only way that logic will work is if everyone in the country stops using them forever, and that's never going to happen. Although tbh, when they installed them in our store the people they replaced just got moved onto the shop floor as customer advisors.

Strangely I never ever have any problems with them.
 
jas72 said:
in belgium they don't have scales at all you just scan your items and go. Machine doesn't care what type of bag you have or what the heck you do with the item once it's scanned (ie paid for)

what's the purpose of the scales anyway in the UK version :confused:
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Chav fighting scales.

Stores don't trust people so put in weights for every item and expect the weight on the scale to match the items you've scanned up to a assume a small margin of error. To the point where even a heavier bag for life can tip the scales and make them go haywire.

What kind of staff are you guys all hitting in these stores, theres the odd tard whose incredibly slow at scanning stuff but in general dump on belt, scan through as you pack, pay, gone. Its usually faster to go through normal checkout with a larger number of items simply because you can just finish one job at a time. The incredibly careful/slow manner in which you have to put stuff in a bag, take it off.

Honestly the single worst thing about the machines is, the god damned loudness. My dads scared they'll yell out he's an idiot and refuses to use them.

Why can't they be either silent or very quiet and have a BUTTON for the hearing impaired to press to make it louder. I can't see a single reason for them to be so loud, I've never heard a checkout bird/dude have to yell that loud at anyone, ever, in 28 years.
 
Nexus said:
My biggest peeve with self-service scanners with a 10-15 item limit and regular hand basket checkouts is that people who abuse them with trolleys never get pulled up for it, they just let them carry on. It's on the onus of the other queuing customers to have to say something, which is unlikely and shouldn't have to be the case.

I recently qued for the self-service in my local Morissons where a Dad and his Son (presumably cornershop owners) had three large trolley fulls. Including every box of special offer Red Bull the store had and numerous other drinks and items. The attendant did nothing to stop them, despite people queing with hand baskets or just a couple of items.
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tbh I told someone to use a normall checkout (when I was working at tescos about 10-12 years back) and got reprimanded for it by manager.
 
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