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The AMD Driver Thread

SkeeterUK said:
New drivers just not worth it for the extra stuff, best just stick to the 19.12.1 tbh i mean ur not getting fps increase, ur not keeping pstates locks, ur not keeping freesync viewing ability. Why bother with new drivers not like games need em imo.
Click to expand...

FPS won't have gone down either, non issue imo.
P State locks are back in this latest version.
Not sure what you mean about freesync?
New games have had added support.

As to why bother? The black screen issues, TDR crashes etc have been affecting a lot of users for months. All the way back to and before 19.12.1, these latest drivers seem to fix a lot of those issues for a lot of those people. Me included and that's not even on one of the newer cards, it's on a Vega64.
 
TNA said:
Only just seen this and agree with the conclusion where he says it is a shame that it took AMD 7 months to solve this issue (assuming this driver has finally done that).

It does seem like AMD are putting more resources into drivers and going forward hopefully they will avoid scoring own goals like this. With them being financially in a much better place now they can up their R&D and hopefully get back to competing with Nvidia right at the top.

Hopefully they can launch their RNDA2 stuff perfectly and get some good reviews from day 1 this time.

By the way, in the video above AMD confirmed the way I was doing it with drivers is correct. Basically you do not need to run DDU when either updating drivers or even changing from one AMD card to another. Only time you should consider doing that is when switching from AMD to Nvidia or vice versa. But in that case I just do a secure erase and reinstall windows anyway so no need to ever use DDU :)
Click to expand...

Same, any new gpu I take it as a chance to install a new fresh windows 10 install.
 
SkeeterUK said:
New drivers just not worth it for the extra stuff, best just stick to the 19.12.1 tbh i mean ur not getting fps increase, ur not keeping pstates locks, ur not keeping freesync viewing ability. Why bother with new drivers not like games need em imo.
Click to expand...

Some games do show some gains over time with latest drivers. It's always best to remain latest for even security reasons.

The issues with new drivers software is it takes time for people to get up to speed with where stuff now is.

Pstate lock has always been in 2020 its just different to where you do it.

Freesync range is back in and can be found under advanced display.
 
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Well, made the mistake of installing latest drivers and using the "factory reset" option. After first reboot after it uninstalled previous drivers, windows would not load. Kept on trying to do an automatic recovery. :(

Got in on safe mode and had a look around. Couldn't see anything obvious. Still wouldn't boot normally. Thankfully a restore point was created by the amd cleanup utility so reverted to that and was able to load again. Couldn't get the AMD control panel to load though.

So out with DDU, clean up and install of new drivers seems to have done the trick. Will see if it's actually ok when I play games. Not a fan of the gargantuan AMD utility screen now though.
 
chaosophy said:
FPS won't have gone down either, non issue imo.
P State locks are back in this latest version.
Not sure what you mean about freesync?
New games have had added support.

As to why bother? The black screen issues, TDR crashes etc have been affecting a lot of users for months. All the way back to and before 19.12.1, these latest drivers seem to fix a lot of those issues for a lot of those people. Me included and that's not even on one of the newer cards, it's on a Vega64.
Click to expand...

Actually if you'd seen any of my posts in last 3 months you'd have seen every 2020 driver has resulted in ~8% less frames/s for me in BL3 compared to 19.12.1 and that hasnt changed in the latest driver. I've also had more black screens with this version on my V56 than with any other driver so not sure we're out the woods yet.

This driver is no different to the unsigned one - the update checker says I am up to date. I'm going to re-install anyway to see if any more stable. If not, will drop back to 20.2.1
 
5t3v0 said:
https://community.amd.com/community...est-amd-radeon-software-adrenalin-2020-driver

Some perhaps obvious but probably necessary advice to users to log issues on the bug report rather than whingeing on the forums. Also recommends the factory reset if having issues
Click to expand...

The factory reset WAS what caused my issues.

I've submitted a report anyway. Also since updating I've had my screen go black and pc reboot after I was scanning through a video I was playing. Done this a couple of times now. Is this the infamous black screen issue? Thought it was effecting the latest cards mainly.

Windows did a crash dump and on analysis it reports a display driver issue. "VIDEO_TDR_FAILURE - Attempt to reset the display driver and recover from timeout failed." "Image name: atikmpag.sys."

Will see how it goes - but may be reverting back to an earlier 19.x.x driver even with the recent reported vulnerabilities.
 
fizzy said:
The factory reset WAS what caused my issues.

I've submitted a report anyway. Also since updating I've had my screen go black and pc reboot after I was scanning through a video I was playing. Done this a couple of times now. Is this the infamous black screen issue? Thought it was effecting the latest cards mainly.

Windows did a crash dump and on analysis it reports a display driver issue. "VIDEO_TDR_FAILURE - Attempt to reset the display driver and recover from timeout failed." "Image name: atikmpag.sys."

Will see how it goes - but may be reverting back to an earlier 19.x.x driver even with the recent reported vulnerabilities.
Click to expand...
The short answer, NO.

The last time I saw that error the person needed to replace their psu with something more powerful. They fixed it with a 750 watt Gold rated PSU.
You can read more about the issue in the link below but be aware, that heat related issues was also contributed to the psu not delivering enough power under load.

https://docs.microsoft.com/en-us/wi.../debugger/bug-check-0x116---video-tdr-failure

Resolution
The GPU is taking more time than permitted to display graphics to your monitor. This behavior can occur for one or more of the following reasons:

  • You may need to install the latest updates for your display driver, so that it properly supports the TDR process.
  • Hardware issues that impact the ability of the video card to operate properly, including:
    • Over-clocked components, such as the motherboard
    • Incorrect component compatibility and settings (especially memory configuration and timings)
    • Insufficient system cooling
    • Insufficient system power
    • Defective parts (memory modules, motherboards, etc.)
  • Visual effects, or too many programs running in the background may be slowing your PC down so that the video card can not respond as necessary.
Click to expand...
 
fizzy said:
The factory reset WAS what caused my issues.

I've submitted a report anyway. Also since updating I've had my screen go black and pc reboot after I was scanning through a video I was playing. Done this a couple of times now. Is this the infamous black screen issue? Thought it was effecting the latest cards mainly.

Windows did a crash dump and on analysis it reports a display driver issue. "VIDEO_TDR_FAILURE - Attempt to reset the display driver and recover from timeout failed." "Image name: atikmpag.sys."

Will see how it goes - but may be reverting back to an earlier 19.x.x driver even with the recent reported vulnerabilities.
Click to expand...
Yeah we're definitely not out the woods yet with these drivers. Dont pin your hopes on much happening very quickly for us non 5700 users though. I submitted a bug report for my bl3 fps drop 3 months ago but its never featured. Admittedly wont be a priority to diagnose over the more serious crash causing bugs.

I think theres various incarnations of the black screen. Mine is where the screen goes black but sounds continue and stuff seems to still be running. Only a reset clears it once happened.
 
EastCoastHandle said:
The short answer, NO.

The last time I saw that error the person needed to replace their psu with something more powerful. They fixed it with a 750 watt Gold rated PSU.
You can read more about the issue in the link below but be aware, that heat related issues was also contributed to the psu not delivering enough power under load.

https://docs.microsoft.com/en-us/wi.../debugger/bug-check-0x116---video-tdr-failure
Click to expand...

I've got a 1000w seasonic platinum which should be more than enough. Not running anything at the same time. Have previously run games, benchmarks, video encoding pushing cpu and memory etc with no issues. Heat not a problem either - Corsair 540 air with plenty of fans. Keep an eye on temps in HwInfo and can't see anything amiss. Nothing overclocked - and trying to use latest drivers.

Not been a problem until I updated to these drivers. Previously on 19.9.2 I believe on an undervolt and have been fine. Tried on same undervolt settings as well as stock on new drivers and still having issues. Just black screened and rebooted a few mins ago while scanning through a video again too. Crash dump analysis same result as before.

Given that the RadeonVII isn't even mentioned in notes anymore (and I still have the memory speed spike thing) and it's been discontinued after a short run I doubt they are too fussed to fix it that quick if at all.

Think I'll revert back.
 
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fizzy said:
I've got a 1000w seasonic platinum which should be more than enough. Not running anything at the same time. Have previously run games, benchmarks, video encoding pushing cpu and memory etc with no issues. Heat not a problem either - Corsair 540 air with plenty of fans. Keep an eye on temps in HwInfo and can't see anything amiss. Nothing overclocked - and trying to use latest drivers.

Not been a problem until I updated to these drivers. Previously on 19.9.2 I believe on an undervolt and have been fine. Tried on same undervolt settings as well as stock on new drivers and still having issues. Just black screened and rebooted a few mins ago while scanning through a video again too. Crash dump analysis same result as before.

Given that the RadeonVII isn't even mentioned in notes anymore (and I still have the memory speed spike thing) and it's been discontinued after a short run I doubt they are too fussed to fix it that quick if at all.

Think I'll revert back.
Click to expand...
The issue (VIDEO_TDR_FAILURE) is well documented by Microsoft, not AMD. And it is something I've seen before and what fixed it for them was getting another PSU.
As it's clear that is not the only means the issue can occur you should take their advisement and look at:
-OC components
-component(s) might be defective
-component compatibility
-overheating components
-etc

As rolling back to previous driver might mask the issue and allow for some stability. However, at some point you will want to upgrade to a newer driver. IMO, when you do you might find yourself right back to were you started.

But to answer your question...getting that error (VIDEO_TDR_FAILURE) had nothing to do with the blackscreen bug.
 
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Well, I'm a loss since hardware has come out fine on testing and benchmarking.

Looks like the radeonsoftware.exe crashes too :-

Log Name: Application
Source: Application Error
Date: 08/03/2020 00:40:07
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Exception code: 0xc0000005
Fault offset: 0x00000000004082d7
Faulting process ID: 0x2d60
Faulting application start time: 0x01d5f4e21bd5583a
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report ID: e05952a2-bd2f-4139-ace2-22c3efe2195a
Faulting package full name:
Faulting package-relative application ID:

There's a few amd app crash dump files as well, so they may be of use for AMD.

Will see how it goes - everything seems fine with 19.9.2. May try the last 19.x.x drivers to see if it's something introduced in the 2020 drivers.
 
fizzy said:
Well, I'm a loss since hardware has come out fine on testing and benchmarking.

Looks like the radeonsoftware.exe crashes too :-

Log Name: Application
Source: Application Error
Date: 08/03/2020 00:40:07
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5e59a285
Exception code: 0xc0000005
Fault offset: 0x00000000004082d7
Faulting process ID: 0x2d60
Faulting application start time: 0x01d5f4e21bd5583a
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report ID: e05952a2-bd2f-4139-ace2-22c3efe2195a
Faulting package full name:
Faulting package-relative application ID:

There's a few amd app crash dump files as well, so they may be of use for AMD.

Will see how it goes - everything seems fine with 19.9.2. May try the last 19.x.x drivers to see if it's something introduced in the 2020 drivers.
Click to expand...
Are you using a Riser card? A Riser card with leds? LEDs strip? LED psu cable extender? Etc.?

Also, didn't you have issues with your motherboard a while back?
fizzy said:
Well - I got the cold boot issue again last night. I had reverted back to 2.10 when I had issues with later versions before and has been fine since, until last night. Sat there with fans on loud for a bit, rebooted, same again. Got into bios and all options had been reset. Manually set everything back as before and it booted up fine. It's an odd one, don't know what it's started doing it on this bios, unless it's a board fault. :(

Most on auto with mem on XMP and custom fan profiles.
Click to expand...
 
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No riser card, plugged in direct to board. Not a fan of the led thing and have them switched off on the board. Have checked all leads etc and given things a clean - not that there was much dust in there anyway.

Yes, I had issues with boot up sometimes with later bios (which a number of people seem to have). After reverting back I had it occur once but cleared out setting properly which has fixed it - not had any issues since. That was a boot up issue anyway - and again, hardware tests and benchmarks when running showed no issues.

Updated to last 2019 WHQL adrenalin drivers (19.10.1) and played about searching through the same couple of videos as before, a couple of videos ripped from my blu ray collection as I was able to recreate the issue on the latest drivers - and it's been fine so far.

Guess I could prove things by installing latest drivers again and recreating it to be certain. Or just leave things as seems ok at the moment - and wait and see if anything fails "properly" for a better diagnosis.
 
Saying that the TDR issues are purely non GPU h/w related is not entirely accurate imo.

From AMD's own release notes...

Fixed Issues

When Instant Replay is enabled, a TDR or black screen may occur when launching games or applications.
Metro Exodus™ may experience an application hang or TDR when choosing some specific dialogue prompts in the Sam’s Story DLC.
Battlefield™ V may experience an application hang or TDR after extended periods of play.

So they acknowledge they have addressed some TDR issues.

Also under know issues....

Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Enhanced Sync has been temporarily disabled from the gaming profile and any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround.

Playing Endless Legends with a browser open on the seconds screen playing video I can pretty much guarantee a TDR bugcheck reboot with Enhanced Sync enabled, I don't when it is disabled.

Also from the Microsft support doc posted above...

You may need to install the latest updates for your display driver, so that it properly supports the TDR process.
Visual effects, or too many programs running in the background may be slowing your PC down so that the video card can not respond as necessary.

Both of which are software, not hardware, fixes and include updating display drivers.
Not that a lot of support docs are 100% accurate a lot of the time, more a here's a list of everything kind of related we can get you to waste time checking.


TDR's can and do result in black screens, depending on how far it manages to get through the TDR process. I also wonder how long people are waiting to let their PCs properly bugcheck and reboot and how often they check their event logs or mem dumps afterwards for the bugcheck code.
Rather than just hitting the power button each time the screen goes blank ?
 
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