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The AMD Driver Thread

@AMD_Vik Subnautica 2 still won't start on my 9070XT, I know its a pre release game but the latest release notes mention these having a fix. Is this something you are still aware of ? As I don't really want to revert my drivers but this is one of my most anticipated games this year.
 
I've noticed in 26.5.2 and 26.6.1 that it takes a lot longer for my monitor to get a DisplayPort signal after I've had it turned off for a while, I tried downgrading back to 26.3.1 and it went back to normal.
 
welshrat said:
@AMD_Vik Subnautica 2 still won't start on my 9070XT, I know its a pre release game but the latest release notes mention these having a fix. Is this something you are still aware of ? As I don't really want to revert my drivers but this is one of my most anticipated games this year.
Click to expand...
Tried putting the drivers over the same driver to see if it fixes it? Without ddu etc.
 
@AMD_Vik, I've had issues with the AMD driver installation failing on a 9700XT with a memory failure (reported as a hardware fault), when installed from the AMD install manager. It can also leave the screen blank and it never comes back. Install works fine from the standalone installer downloaded from AMD's website. This has happened for the last couple of releases.

I've also found for quite a few releases the AMD install kills the process for Fan Control, killing the software that runs your cooling for the last few releases, which is a bad idea.
 
I'm still on 26.3.1, can I install these over the existing driver (which is what I usually do) or do I need to remove these with either AMD's tool or DDU before moving to the 26.5.x or 26.6.x release?
 
I simply downloaded and installed.Replacing the previous driver.

If wished you could remove existing (I prefer AMD's tool ) and install them clean
 
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Steampunk said:
@AMD_Vik, I've had issues with the AMD driver installation failing on a 9700XT with a memory failure (reported as a hardware fault), when installed from the AMD install manager. It can also leave the screen blank and it never comes back. Install works fine from the standalone installer downloaded from AMD's website. This has happened for the last couple of releases.

I've also found for quite a few releases the AMD install kills the process for Fan Control, killing the software that runs your cooling for the last few releases, which is a bad idea.
Click to expand...
a memory failure as in DRAM? is this showing up via WHEA logs or something?

welshrat said:
@AMD_Vik Subnautica 2 still won't start on my 9070XT, I know its a pre release game but the latest release notes mention these having a fix. Is this something you are still aware of ? As I don't really want to revert my drivers but this is one of my most anticipated games this year.
Click to expand...
Is it showing the same UE5 error dialog citing the AMF component? Can you show me what you see?
 
AMD_Vik said:
a memory failure as in DRAM? is this showing up via WHEA logs or something?


Is it showing the same UE5 error dialog citing the AMF component? Can you show me what you see?
Click to expand...
No error dialog just starts then exits after 10 secs, always shows a message when staying that the game did not start, if it helps I am running one monitor on igpu of 9800x3d and two off 9070xt
 
welshrat said:
No error dialog just starts then exits after 10 secs, always shows a message when staying that the game did not start, if it helps I am running one monitor on igpu of 9800x3d and two off 9070xt
Click to expand...
That doesn't sound like the issue we addressed. Can you try launching the game with igfx disabled and see what happens?
 
AMD_Vik said:
a memory failure as in DRAM? is this showing up via WHEA logs or something?
Click to expand...

Part way through the installation via AMD Install Manager, the screen goes blank, and sits there for about a minute. Then the screen comes back and the AMD Install Manager gives a "could not write to memory location" error with a string of numbers.

Looking at the reliability logs, this is reported as "a problem with your hardware caused windows to stop working correctly" ie LiveKernalEvent, but I think this is just a failure of the driver installation and so Windows sees it as a hardware failure because it couldn't reinitialise the display with the new driver.

At the same time Fancontrol stops working with an Appcrash error, and Application Frame Host also crashes with an Appcrash error.

Reinstalling with the standalone installer works correctly, and it recognised the installation via the AMD Install Manager has failed and is need of a repair installation. The subsequent install over the top of the failed one works correctly and everything works as expected.
 
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Steampunk said:
Part way through the installation via AMD Install Manager, the screen goes blank, and sits there for about a minute. Then the screen comes back and the AMD Install Manager gives a "could not write to memory location" error with a string of numbers.

Looking at the reliability logs, this is reported as "a problem with your hardware caused windows to stop working correctly" ie LiveKernalEvent, but I think this is just a failure of the driver installation and so Windows sees it as a hardware failure because it couldn't reinitialise the display with the new driver.

At the same time Fancontrol stops working with an Appcrash error, and Application Frame Host also crashes with an Appcrash error.

Reinstalling with the standalone installer works correctly, and it recognised the installation via the AMD Install Manager has failed and is need of a repair installation. The subsequent install over the top of the failed one works correctly and everything works as expected.
Click to expand...
Do you have whea log entries on this system?

Application and services logs > Microsoft > windows > kernel-WHEA > errors
 
Are you using Fancontrol to control or monitor your video card fans? I.e. is Fancontrol actively using your video card while you are updating? If you close Fancontrol prior to running the update does it have any effect?
 
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yashiro said:
Are you using Fancontrol to control or monitor your video card fans? I.e. is Fancontrol actively using your video card while you are updating? If you close Fancontrol prior to running the update does it have any effect?
Click to expand...

It is monitoring the GPU hotspot, but not changing anything on the GPU. It doesn't seem to affect the standalone install. I haven't tested using the AMD Install Manager with Fancontrol not running. I think this used to work beyond a couple of months back, but I may have been using the standalone installers rather than the AMD Install Manager.
 
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AMD_Vik said:
Do you have whea log entries on this system?

Application and services logs > Microsoft > windows > kernel-WHEA > errors
Click to expand...

There are no errors shown in the event viewer. I don't think it's a hardware fault, it's Windows misreporting a failure of a low-level kernal driver during the install process. I'm not sure why the AMD Install Manager throws a wobbly and shows a memory error, but I think it's a misrepresentation of what's going on when the app falls over. It's right at the point where the old driver is disabled and replaced by the new one. The standalone install has no issues, and I've never had any sort of memory or hardware error come up in anything else.

The machine is a six-month old build, all AMD, nothing overclocked, everything up to date, and has been rock solid in everything.
 
Steampunk said:
There are no errors shown in the event viewer. I don't think it's a hardware fault, it's Windows misreporting a failure of a low-level kernal driver during the install process. I'm not sure why the AMD Install Manager throws a wobbly and shows a memory error, but I think it's a misrepresentation of what's going on when the app falls over. It's right at the point where the old driver is disabled and replaced by the new one. The standalone install has no issues, and I've never had any sort of memory or hardware error come up in anything else.

The machine is a six-month old build, all AMD, nothing overclocked, everything up to date, and has been rock solid in everything.
Click to expand...
I see. I don't suppose you have a picture of the actual error dialog? Never heard of anything like this happening so far
 
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