The ASRock thread [support/feedback/etc]

Anyone using the latest BIOS for the x470 range? I've updated the BIOS on my x470 Taichi and stuck my ram timings back in for 3466 @ CL14 and still working fine, however thinking I might try and push for 3600mhz as it would boot before, but crashed after a couple of CB runs.
 
Not good.

2700x x470 Taichi, Samsung B-Die but 3200 CL16, ran at profile 2 fast 3200 CL16 using Ryzen calc. Used -0.1 offset.

Prior to update

PBO on , ran all core at 4125, single core at 4350.

After update

( PBO is enabled in BIOS , most stuff auto as before, AMD CBS etc enabled )

PBO on all core at 3999 , single core at 4275

Unless i go into Ryzen Master every time i load windows and and increase EDC to 180 manually or one of the profiles that increases it to 650 or something daft. i.e. Gamer.

I then get 4125 all core but only 4300 single core.

Temps are good < 60 , voltage is good ( 1.3 to 1.4 ). Cinebench 20 scores are down from 4260 multi to 4230 and 451 single to 440 single ( i could get 451 single consistently whereas multi would go up and down depending on how brutal i was with task manager kills )



Will be going back to 2.0 tomorrow once I've some gaming out the way.
 
5.50 BIOS for Taichi X370 out: https://www.asrock.com/mb/AMD/X370 Taichi/index.asp#BIOS

1. Support new Athlon 2xxGE series APU.
2. Update AMD AGESA to 0.0.7.2
* Please install "AMD all in 1 with VGA driver ver:18.50.16.01_WHQL" or a later version before updating to this BIOS.
* If you updated the BIOS before updating the AMD all in one driver, please refer to the Display recovery SOP to recover your system.
* If the current BIOS version is older than P5.10, please update BIOS to P5.10(PinnaclePI-AM4_1.0.0.6) before updating this version.
* User will not able to flash previous BIOS once upgrading to this BIOS version.
Click to expand...
 
Apologies if this is not the right place to post this, but I've been experiencing problems with my ASRock Fatal1ty B450 Gaming-ITX/ac motherboard (https://www.asrock.com/MB/AMD/Fatal1ty B450 Gaming-ITXac/index.asp). I have been contacting ASRock technical support via email for the past week, but have not received any solution thus far.

Current PC parts:
  1. Motherboard - ASRock Fatal1ty B450 Gaming-ITX/ac (BIOS version 3.20)
  2. CPU - AMD Ryzen 5 2400G
  3. CPU cooler - Corsair H60 AIO
  4. RAM - G.Skill 16GB (2x8GB) F4-3200C14D-16GVK (https://www.gskill.com/en/product/f4-3200c14d-16gvk)
  5. PSU - Seasonic Prime 850W Titanium (yes, this PSU is way overkill for this system, but this is just for test purposes until I get this motherboard problem sorted)
  6. SSD - Samsung 970 EVO NVMe M.2 500GB (fresh Windows 10 installation)
Item parts 3-6 above are confirmed to be working as expected on other systems.


Problems:
  1. If I try to manually set CPU frequency/voltage in BIOS, these settings are ignored and it is still auto CPU settings in reality, this is regardless of any other BIOS settings that have been changed. To explain further, the CPU settings changes appear to be saved per BIOS, but upon booting into Windows it is clear that the CPU frequency and voltage is fluctuating as per an auto setting. For example CPU core voltage 1.2-1.3V, CPU frequency 3.4GHz per BIOS, still results in close to 3.8GHz frequency under Prime95 load and worryingly approx 1.4V CPU core voltage.
  2. BIGGEST ISSUE - Any changes to iGPU settings result in sky-high auto CPU core voltage of close to 1.5V under load!!!
I have tried reinstalling Windows 10 and re-seating the CPU, but neither has made any difference. After the BIOS settings weren't working, I then decided to try installing Ryzen Master software, but this also makes no difference and results in the same problems above.

Any help is greatly appreciated. Many thanks.
 
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Got a strange problem with my Asrock Z170 Extreme7+.

Bios is real sluggish now, as in there is a lag when i select something and getting the option to change a setting.

I have recently added a new NVME drive, but i think this was just coincidental.

Windows works fine and i am on the latest bios (7.60).

Wondering if it could just be the CMOS battery needs changing.
 
freddie64 said:
Got a strange problem with my Asrock Z170 Extreme7+.

Bios is real sluggish now, as in there is a lag when i select something and getting the option to change a setting.

I have recently added a new NVME drive, but i think this was just coincidental.

Windows works fine and i am on the latest bios (7.60).

Wondering if it could just be the CMOS battery needs changing.
Click to expand...
the battery is only there for when it's turned off ... when did you flash the bios ? and when did you add the nvme drive ?
try taking the drive out and see if it improves
 
Flashed bios about the time it was released because it it included the security fix, so around March 2018.

Just changed a setting in bios and it seems fine now. Noticed bios resolution was only 720p and will not do 1080p so set Full HD UEFI to Disabled and now it is working as normal.

NVME drive has been in around 2 weeks, but i had a Samsung 950 Pro before that, so will swap back if it happens again.
 
Well it got worse. PC started blue screening constantly until it would not boot at all.

Changed battery and PSU but still no good. Took GPU out and one stick of RAM and unplugged other drives, still nothing.

Finally put the Samsung back in and everything if solid again, so looks like it was the Corsair drive after all.
 
I have a Taichi x399 which now refuses to boot (it was working OK), error code is 90 which doesn't show Dr Debug list.

I've tried removing/adding back memory, different GFX cards etc but the sucker will not boot, lots of other codes flip by on the LCD but it ends up at 90 and sits there!

I had recently upgraded to the 3.60 BIOS but everything had been running OK, the PC just crashed while unattended last night and now fails to start!

<edit>

OK I've also just tried to use the "Bios Flashback" to the bridge bios 2.3 and I just get a solid green light which means it didn't work, as per FAQ "If the LED light turns solid green, this means that the BIOS Flashback is not operating properly"

HELP :)
 
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Well i've just dealt with a similar issue like that on my Z370 Extreme4 & solved it by putting a cmos jumper on the mobo pins, & taking the cmos battery out, & leaving the board to sit over night ( 8 hours ) like that, & i'm pleased to say ive got it back up & running again this morning, so if all else fails it might be worth giving that a go as a last ditch effort.
 
Thanks for your post

Yeah I've tried that, unfortunately on the Taichi x399 there isn't a jumper just a "button", still no go so I think it's going to have to be a RMA
 
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Nope, no storage devices attached.

OK so this is really now a cry for help, I've tried multiple MOBOs/PSU/Memory in countless combinations but I can't get this sucker to work, I've sunk litteraly 100s of hours and £££ into this :( I've been building PCs since the 1980s but honestly this has me beat!

So far I've tried
  • Different Memory in many combinations
  • Different PSUs
  • Different Taichi Mobo
  • Aorus X399 Mobo
  • Different GFX cards
  • Removing Mobo battery etc.
I'd convinced myself that the MOBO was the issue so I bought another board, plugged it all together and I get exactly the same error code (90)!!! (you could have knocked me down with a feather).

I've now purchased a Aorus X399 AORUS PRO and I still get the some Code 90 error!

Can't really believe my luck as it had been working up until I upgraded to the 3.60 BIOS (Taichi), the PC just crashed while unattended last and now fails to start! (error code 90, which I have had ever since)

HELP!!

Cheers

HEADRAT
 
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