Sorry, at this point in time we don't know, they are about an 60-90 minutes away but there is no guarantee that we can get them all unpacked, booked in & processed for shipment before the last collection tonight.
The Asus ROG SWIFT PG278Q – a 27” 1400p 144Hz Monitor with G-SYNC
- Thread starter whyscotty
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Soldato
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- 27 Feb 2012
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If I stick with my sat delivery, and they don't send them out today, can I still come along tomorrow and collect? Or do I have to change my order with the shop first?
No idea, best give them a call.
They were delayed as the van ordered originally to transport them was not big enough as it's nearly 10 palits worth of monitors.
The bigger van is now on its way with all of them, ETA with OcUK is 18:00 but traffic on the M6 is moving slow.
Anyone buying do not choose Saturday delivery unless you want them for next Saturday, choose next day and you will get them Tues/Weds
Associate
Does that mean Saturday delivery is still on the cards?
yes, all orders are with the warehouse with instructions prioritise Saturday deliveries. Still no guarantee that they can get them all packed up in time but we are hopeful.
All other backorders should be passed to the courier tonight or tomorrow for delivery Tuesday.
All other backorders should be passed to the courier tonight or tomorrow for delivery Tuesday.
We shall try. Most the company went home at 17:30 and I am on holiday. So those who ordered on next day service will get Tues/Weds if you ordered on Saturday service you will get tomorrow or next Saturday, so give sales a call tomorrow afternoon to change your delivery to next day if you have not had delivery by say 4pm. We tried our best.
Now booked in and showing in stock.
Associate
Ah yeah I just got email mail 1 minute ago saying your order has been shipped for tomorrow Saturday
Thanks OCUK
Thanks OCUK
Soldato
- Joined
- 27 Feb 2012
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Had an email saying mines been shipped for tomorrow as well 
Knew I should have ordered! 
Knew I should have ordered!
Pick one up from the shop tomorrow or order now for delivery next week, we have ample in stock.
Pick one up from the shop tomorrow or order now for delivery next week, we have ample in stock.
All this time, and I thought the address said "Newcastle-upon-Tyne!"
It's only an hour away.
I'm actually quite frustrated at this. Prioritising Saturday deliveries?
At time of writing, my order status is as follows
So basically, I have been waiting since the pre-orders have been live for some time and get no delivery. Someone who orders TODAY and selects a faster delivery option get's their order bumped to the top of the queue.
Basically in Stock Order dispatched before Pre-Order.
I appreciate you are trying to satisfy those who have selected Sat/Next Day deliveries so that they get them before the weekend. But I don't think you have thought through what you have actually done?
The orders should have been shipped in order they were placed. The only priority that should have been considered was those who pre-ordered early with next Day/Sat delivery and would have lost out seeing as they shipped today.
You have had my money for the best part of a month and my pre-order wont even see the inside of courier vehicle until Tuesday. I would have been better off not pre-ordering at all, keeping my money and placing an order a few hours ago.
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I'm actually quite frustrated at this. Prioritising Saturday deliveries?
At time of writing, my order status is as follows
So basically, I have been waiting since the pre-orders have been live for some time and get no delivery. Someone who orders TODAY and selects a faster delivery option get's their order bumped to the top of the queue.
Basically in Stock Order dispatched before Pre-Order.
I appreciate you are trying to satisfy those who have selected Sat/Next Day deliveries so that they get them before the weekend. But I don't think you have thought through what you have actually done?
The orders should have been shipped in order they were placed. The only priority that should have been considered was those who pre-ordered early with next Day/Sat delivery and would have lost out seeing as they shipped today.
You have had my money for the best part of a month and my pre-order wont even see the inside of courier vehicle until Tuesday. I would have been better off not pre-ordering at all, keeping my money and placing an order a few hours ago.
For Saturday deliveries to get there for Saturday they have to leave today. For the next day ones it needs to leave by tomorrow, so prioritising Saturday has no effect on your order at all.
For Saturday deliveries to get there for Saturday they have to leave today. For the next day ones it needs to leave by tomorrow, so prioritising Saturday has no effect on your order at all.
It does because the only option I have is DPD 2 day delivery. Absolutely no mailing will be done to me Saturday > Monday because of how the above service works to my country.
In short, it's probable the order will get here Wed/Thursday, perhaps even later by the time Customs are finished. Irrespective, I think it's quite bad form to send out Stock Orders prior to Pre-Orders no matter what delivery option is selected. /shrug
When stock arrives if there is not enough to clear all orders then they are shipped in order of first ordered first shipped.
When more stock arrives than pre-orders then all backorders are released together and then warehouse does it by the book which is on a Friday ship the Saturday service to ensure they go on that service as the rest of the usual next day service orders will still get there the same day to customer irrelevant if they ship Friday or Saturday. As to whether they have a different process for orders in other countries I have no idea.