Man of Honour
- Joined
- 29 May 2004
- Posts
- 4,488
- Location
- Tall building nearby
Left my ex after various things like being cheated on; 18k taken from my bank, her drug abuse, physical violence and other general garbage.
This morning was a snow day as I live in a little village so my plan was to kick back a little and maybe catch up on some work.
Postman made it though the snow and left me a gift; thought it was my usual credit card statement which I never open until I saw the back, the return address said Vanquis on it. Never had a card from them; opened the letter and and there was was my gift from the postman, £1300 bill for a card ive never had.
Phoned up their card fraud line and explained the situation, CS guy passed it to fraud team saying I will get a statement to sign to verify I believe im a victim of fraud.
Checked with Equifax and saw that the card had been set-up at my previous address after I moved out. Checked the rest of my credit information, to my surprise I also have credit accounts with two catalogues and a mobile phone contract about to go into default. All these have been acquired at my previous address where my ex still lives.
The mobile phone contract is an interesting one; it was set-up in November and must be for an expensive phone because for 3 months billing its at £204. I phoned O2 and explained, also asked wtf someone had done to get a contract for another phone at my previous address when I already have a contract with them that I have had for years and is at my current address. They know this; I have letters and statements from them to my current address but they still allowed a new contract to be initiated at my previous address.
So far ive called the police who are passing on to the fraud team; contacted both O2 (who have blocked the phone) and passed the details to their fraud team and contacted Vanquis. I cant get an answer from the catalogue companies but I expect I will be landed with big bills from them as my oldest son told me earlier in the week before this happened his mum keeps getting parcels from catalogues all the time. In the past two weeks she has had a PS3 and a Galaxy tab amongst other things come from a catalogue so even though I know she is broke it now makes sense.
Has anyone had to deal with anything like this; I have been reading around and it seems these things hardly ever go to court leaving the victim with the bill, im absolutely fuming and I don't know how this will turn out.
This morning was a snow day as I live in a little village so my plan was to kick back a little and maybe catch up on some work.
Postman made it though the snow and left me a gift; thought it was my usual credit card statement which I never open until I saw the back, the return address said Vanquis on it. Never had a card from them; opened the letter and and there was was my gift from the postman, £1300 bill for a card ive never had.
Phoned up their card fraud line and explained the situation, CS guy passed it to fraud team saying I will get a statement to sign to verify I believe im a victim of fraud.
Checked with Equifax and saw that the card had been set-up at my previous address after I moved out. Checked the rest of my credit information, to my surprise I also have credit accounts with two catalogues and a mobile phone contract about to go into default. All these have been acquired at my previous address where my ex still lives.
The mobile phone contract is an interesting one; it was set-up in November and must be for an expensive phone because for 3 months billing its at £204. I phoned O2 and explained, also asked wtf someone had done to get a contract for another phone at my previous address when I already have a contract with them that I have had for years and is at my current address. They know this; I have letters and statements from them to my current address but they still allowed a new contract to be initiated at my previous address.
So far ive called the police who are passing on to the fraud team; contacted both O2 (who have blocked the phone) and passed the details to their fraud team and contacted Vanquis. I cant get an answer from the catalogue companies but I expect I will be landed with big bills from them as my oldest son told me earlier in the week before this happened his mum keeps getting parcels from catalogues all the time. In the past two weeks she has had a PS3 and a Galaxy tab amongst other things come from a catalogue so even though I know she is broke it now makes sense.
Has anyone had to deal with anything like this; I have been reading around and it seems these things hardly ever go to court leaving the victim with the bill, im absolutely fuming and I don't know how this will turn out.
