I was amazed at how rubbish and inacurate this show was, especially from the hype.
Here's some background about myself: I am 24 and have been a computer engineer/geek since I was 16, when I joined a support company as a apprentice. I have experience in working on the road, in the workshop and also on phone support. (basically what the IT crowd is meant to portray?)
mini review of the IT crowd
Affter watching the IT crowd on Channel4, there seems to be mixed feelings. Some people say it's brilliant, I'm not sure if I was watching the same program?. There was about 1 funny part in the first one, where the woman was pretending to talk on the phone and the bloke says he came in to plug in the phone. This was soon spoiled as they used the same 'joke' when she was pretending to use her computer.
Taking a few things from what I've read:
Geeky References:
There seem to be little real life geeky references. With a mass of information available to the writers to research on the internet I would expect a lot more, The only way you knew it was to do with computers was the title of the show and the few old computers they had lying around in the basement. The only other 'geeky reference' seemed to be the RTFM T-shirt.
Support Calls:
This joke was overdone around 1997? with the video of the support engineer smashing his pc up, the recording of calls where there is a complete novice on the other end of the phone etc. I know some will relate to it but it is not 'that funny'.
Geeks Portrayed As Being Social Outcasts:
It seems that the geeks are portrayed as total outcasts, firstly by being put into the basement (another inaccurate representation, most IT support people are based in a main office next to the networking HUB/Patch/Servers etc) but as if that is not enough they seem to have no social skills at all (you would have thought the very fact they have to talk to people on the phone and face to face when fixing their pc's they would be pretty social).
I think it plays on a lot of unfair things: people who like to use emails rather than use the phone, surely this isn't something to laugh about and is as justified as laughing at someone who has a disability??
Insulting Geeks:
Ok, This is one thing which annoyed me the most and I know a lot of other geeks feel the same, There is a difference between being funny and going over the top. The show is inaccurate in its portrayal of geeks with what seems no knowledge of anything relating to them, creating a wrong image of them and potentially changing the stance of people, creating yet more possibility of insults and even worsening bullying in schools. The show is advertised as family entertainment, yet is written with no discretion towards the group it portrays.
Overall I think the IT crowd was illogical (IT engineers/geeks are very knowledgeable), not funny, included bad acting and was insulting. The studio audience seemed to be laughing at strange points and were sometimes the only thing which distinguished anything as being a 'joke'.