What apple told you is tosh they are still within the statutory 2 year period (mandated by the EU) and UK consumer law covers you for up to 6 years.
Call them and speak to a human, don't use the chat. I thought mine stopped working recently and they were going to replace them FoC (as they should). Turns out it was my phone and a restore fixed the problem but they started the replacement process without question and I had to cancel it the following day.
Sweet thanks for the info bud, I appreciate it!
I’ll give them a call and see if I can get them replaced FOC.