Guys I'm hoping someone can help my younger brother out, he bought the eGlobal central Redmi Note 5 and received the dual sim AI version (M1803E7SG). He is very happy with the phone however he is unable to use the Vodafone mobile data, he has tried various APN settings, swaping from 4g, 3g, 2g and even had Vodafone technical support have a look at it. The tech support guy couldn't figure it out and just ordered him a new sim which still hasn't worked. His phone accepts the Vodafone sim and even shows the 4g signal, WiFi runs perfect but no mobile data, he has reset the APN settings to default and even carried out a factory reset.
He bought the phone from the following link
https://www.eglobalcentraluk.com/xiaomi-redmi-note-5-4gb-64gb-dual-sim-blue.html#description
I feel it might be something quite obvious that he is missing like a simple setting or a *# code setting that needs to be activated, anyone else here with a redmi 5 note AI dual running Vodafone?
thanks