The RAC have lost my car.

They don’t give a fig. It is outside of their normal procedure so they don’t have any kind of process to deal with it.
I’ve given up now. Spent too much of my time on the phone, explaining the same story over and over again.

Yea it's gone off script so their useless customer services don't know what to do.

Its nowhere near as crazy, but Three mobile lost a 5g hub after I returned it to them. They just wouldn't accept it and I ended up paying for it. I complained to the ombudsman and they sided with Three. So I waited a year and complained again, hoping Three's incompetent support would lose any documentation and not be able to defend themselves. It worked and I got a full refund :D
 
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As Uther has finally dragged politics into this thread I'll add that I have been surprised no one has yet blamed the disappearance of the vehicle on Brexit :)

Personally I am 95% sure it will turn up, it may take a few weeks, but it'll be languishing in some compound, temporarily forgotten about by the "system".

Then when the wanderer returns hopefully things won't go from bad to worse, and you discover whatever is up with it is going to cost about what it's worth and you wish it had disappeared into a black hole for good :)

At least you have a hire car and are not reliant on taxis and public transport, I hope it concludes as satisfactorily as it can, given the aggravation, for you soon.
 
Forgot about this, 2 hours ago my friends broke down going on holiday and I saw the post within 3 minutes.
I told them to take down every detail they could.

Cam belt broke and they only had one fitted last week.

FaKkBj.jpg
 
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Forgot about this, 2 hours ago my friends broke down going on holiday and I saw the post within 3 minutes.
I told them to take down every detail they could.

Cam belt broke and they only had one fitted last week.

FaKkBj.jpg
Wait, a garage fitted a brand new cambelt and it failed within a week? That could completely total the engine too. Was the tensioner replaced? Any other parts too?
 
Never have any major(ish) work done on a car just before you need it for a big event..... Get it done at least two months before if possible. Then any whoopsies during the "settling in" period (err, how shall I put it, let's call them Sod's Law no blame technical errors showing themselves) should be well past.
 
Never have any major(ish) work done on a car just before you need it for a big event..... Get it done at least two months before if possible. Then any whoopsies during the "settling in" period (err, how shall I put it, let's call them Sod's Law no blame technical errors showing themselves) should be well past.

Or based on your previous experience and knowledge of the car say well I better not risk a servicing technician making a basic error on the car before we go on holiday. Do it on our return. We do have breakdown cover with the RAC. :D
 
Or based on your previous experience and knowledge of the car say well I better not risk a servicing technician making a basic error on the car before we go on holiday. Do it on our return. We do have breakdown cover with the RAC. :D


Just speaking from a position of honesty when a customer tells me he's off to Germany in the car tomorrow, as he picks it up just after I have done some major job in a blind rush to pretend I haven't just been sat looking at if for two weeks... The old "fingers crossed" jobs. Usually work out fine, but if I were the customer and not blissfully unaware, well, I might want a decent road test, like a two week one :)
 
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Told my mate about this and he said the AA nearly ****** him over by leaving the keys on the tyre of his m3 for over 6 hours after they told him they were "taking it straight to the garage".
 
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