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The Radeon RX 5700 XT Owners Thread.

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Ross Thomson said:
that looks like a memory (GPU) error.

turn the frequency down on the GDDR6
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I've not overclocked the GPU, it's all stock. I'll turn the frequency down from stock and see if there's any change.

It's strange that it worked perfectly for 6 weeks in the Intel system but as soon as I upgraded the cpu/mobo it started having issues.
 
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Wah007 said:
I've not overclocked the GPU, it's all stock. I'll turn the frequency down from stock and see if there's any change.

It's strange that it worked perfectly for 6 weeks in the Intel system but as soon as I upgraded the cpu/mobo it started having issues.
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Could the heatsink have gotten knocked? The GPU core might be still making good contact, but always the possibility something happened to the seating of the heatsink covering the DDR6? Openhardware monitor on my Sapphire 5700XT Nitro+ shows both GPU and memory temperatures, but the AMD software doesn't. Might be worth seeing if you can check the memory temps of the 5700XT?
 
VaderDSL said:
Could the heatsink have gotten knocked? The GPU core might be still making good contact, but always the possibility something happened to the seating of the heatsink covering the DDR6? Openhardware monitor on my Sapphire 5700XT Nitro+ shows both GPU and memory temperatures, but the AMD software doesn't. Might be worth seeing if you can check the memory temps of the 5700XT?
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I always have HWinfo running in the background and regularly check the temps. The temps on this AMD system are similar to what they were on the Intel system. There's three temperature readings on HWinfo - GPU , memory and hotspot, and they're all similar to the temps I had on the intel system, so I don't think it's a temperature issue.

These are the temps I got when I had the intel cpu/mobo and the temps are similar on the current amd cpu/mobo.

GPU temp under load = 65c-75c
Memory temp under load= 85-90c
Hotspot temp under load = 85-92c

I have another PC in the house which is an intel 4690k system and I'm going to try the card in that tomorrow and see if it does the same thing.
 
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I also have the TDR error with a gigabyte 5500xt.... x570Mobo (brad new warrant replacement) and a 3300x (tested by ocuk at same time as mobo replacement) Would get the TDR error due to amdkpmag driver failing. Multiple reinstalls of windows and different drives nothing cured it (using a 650w superflower PUS which is more that enough for what im running. GPU is on its way back to supplier in an RMA.

I kept everything the exact same borrowed friends old AMD R9 270x... no changes or reisntalls of the drivers and its been rock solid since. So its hardware related. There are 100's of psots online about the TRD errors.. with no relat definitive answer im guessing its poor manufacturing or a dodgy batch of componets
 



I found this after realizing that I could no longer get 0 fan speed at desktop. I had to re-apply thermal paste. What you see is something they like to call pump-out. Where the thermal compound is found "pumped out" onto the sides of the die. Do to the consisitent thermal cycling of the die. It's a phenomenon most pronounced with thermal compound on a die. Where the thermal compound is easy to apply...aka more liquid. It's something you have to keep an eye on once a year.

Thermal conductivity is usually not a problem with a cpu using a IHS, for example.
 
pigeonguyuk said:
I also have the TDR error with a gigabyte 5500xt.... x570Mobo (brad new warrant replacement) and a 3300x (tested by ocuk at same time as mobo replacement) Would get the TDR error due to amdkpmag driver failing. Multiple reinstalls of windows and different drives nothing cured it (using a 650w superflower PUS which is more that enough for what im running. GPU is on its way back to supplier in an RMA.

I kept everything the exact same borrowed friends old AMD R9 270x... no changes or reisntalls of the drivers and its been rock solid since. So its hardware related. There are 100's of psots online about the TRD errors.. with no relat definitive answer im guessing its poor manufacturing or a dodgy batch of componets
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I bought the GPU 6 weeks ago and it was running perfectly fine on the intel system, the issue only started when I upgraded to the 3700x and x470, which made me doubt that it's the card. I'm going to test the card on another system and then I'll know for sure.

I bought it from Currys and am past the 30 day refund / replacement period,. I'll have to send.
it in for repair
 
Wah007 said:
I bought the GPU 6 weeks ago and it was running perfectly fine on the intel system, the issue only started when I upgraded to the 3700x and x470, which made me doubt that it's the card. I'm going to test the card on another system and then I'll know for sure.

I bought it from Currys and am past the 30 day refund / replacement period,. I'll have to send.
it in for repair
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Did you do a fresh install of your OS (assuming Windows)? While Win 10 these days is clever enough to just detect new hardware and do whatever it needs to do to make it work and most of the time there are no issues with doing this, its not unheard of for major hardware swaps without reinstalling your OS to cause weird issues.
 
SonicSW20 said:
Did you do a fresh install of your OS (assuming Windows)? While Win 10 these days is clever enough to just detect new hardware and do whatever it needs to do to make it work and most of the time there are no issues with doing this, its not unheard of for major hardware swaps without reinstalling your OS to cause weird issues.
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Yes, I did a fresh install.

I've just tried the card in the intel 4690k system and when I turned the PC on there were a few artifacts at the bottom of the screen for a second but they went away and didn't come back, it's been half an hour (maybe because the Nvidia drivers weren't uninstalled). After removing the Nvidia drivers with DDU and installing the AMD drivers I've not had a single artifact on the screen (on intel system). So it looks like it only has a problem with the AMD Mobo / cpu. I'm going to try the GTX 970 in the Ryzen PC and see how that goes.

I've noticed that the VRAM on the intel system clocks down when idle to 200MHZ, but in the Ryzen system it stayed at 1750MHZ at all times and no matter what I tried I couldn't get it to clock down when idle. That explains the card's higher idle temps on the Ryzen system.

https://ibb.co/dKLJXbB
dKLJXbB
 
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Ross Thomson said:
have you switched the PCI lane to PCI3 rather than auto in the bios.

DDU the drivers and try an earlier one. I'm still using 20.5.1 on an x470 board.
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There's no option in the BIOS to switch to PCIE3, they removed that option for some reason. I have tried 3 different BIOS versions. I have also tried 3 different (older) Graphics drivers after running DDU. I've even tried installing the Graphics driver without the Adrenaline software but same result.

I've put the GTX 970 in the Ryzen PC and it's running great, and the 5700 XT is running great in the intel PC. It's a strange one. I'll test for another day or so to make sure that both systems are working fine.
 
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Ross Thomson said:
try the other pcie slot
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I'm going to try that next.

The 5700 xt is working fine in the intel machine, I've tested it for a couple of hours.. and the GTX 970 is working fine in the Ryzen machine, so I don't think it is the PCIE slot.

I might just sell it and get an Nvidia card.
 
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