Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
It is in the primary x16 slot and it is operating at x16, as checked in GPU-Z.Check that you've got it in the primary 16x slot, and check that it is operating at 16x.
Hello, I am new here and I need some help. I own a Sapphire Vega 56 Pulse, and for some reason its performance is very poor. In games it stays idle (20-30% usage) while I don' t even get stable 60 fps. Moreover it fails the sphere test in UserBenchmark. I tried to clean install drivers multiple times (latest and older versions) but I had no luck. I tried contacting AMD support too, but they don't seem really helpful. My PC specs are the following:
Any help is appreciated.
- CPU : Intel core i7 8700k
- Motherboard: Asus Rog Strix Z390f
- Ram: G.skill 16GB 3200mhz (dual channel)
- GPU: Vega 56 Pulse
- PSU: Corsair RM850X
- SSD: Samsung 970 Pro 512GB NVMe
- My monitor is nothing special, just a 1080p Philips monitor
I didn't have any other gpu. This the card I got when I built my PC. Although I have tried removing drivers with ddu and then reinstalling them.What was your old card? Have you tried using DDU to remove the old card's driver? (Boot your PC into Safe Mode and run it from there.)
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
I checked my power cable and it is inserted fine. I also tried changing the power cable, as well as using 2 pcie power cables instead of 1 with 2 connectors. Moreover I thought the bios switch position towards the port plate was the "quiet/energy saving" mode. Although I tried switching it and it didn't help. Finally I was using the Balanced profile anyway. What benchmark should I run?Hmm. Worth checking your pcie power cables are properly and fully inserted...
...and the card's vbios switch is in the correct position (towards the plate with the video output ports)...
...and you're using a sensible profile in the driver settings. (Right-click desktop, click "AMD Radeon Settings", "Gaming" tab, "Global Gaming", "Global Wattman"). The "Balanced" profile will do. You might need to press "apply" afterwards (top right corner of the window).
Edit: if all that checks out ok then I'd lean more towards the problem lying somewhere other than your video card. Motherboard chipset drivers maybe?
Can you run a benchmark that tests the GPU and CPU and post a link to the results?
I checked my power cable and it is inserted fine. I also tried changing the power cable, as well as using 2 pcie power cables instead of 1 with 2 connectors. Moreover I thought the bios switch position towards the port plate was the "quiet/energy saving" mode. Although I tried switching it and it didn't help. Finally I was using the Balanced profile anyway. What benchmark should I run?
I used unigine heaven. The results in both extreme and basic preset are in this google drive folder: https://drive.google.com/drive/folders/17phfr2s9xZguBdneXU5dcBwZD6zCQTDc?usp=sharingApologies, I might have got the vbios switch position wrong. I've not had my card very long and looked it up online. It seems I may have found some duff info. I'll look at my card later and edit my post if necessary.
As for benchmarks, preferably something that gives a GPU and CPU score so we can compare both aspects of your system to other similar systems. 3dmark Timespy or Fire Strike spring to mind.
I checked cpu usage in games and while benchmark, and it doesn't exceed 25%. The GPU usage though in benchmark is high (like 95%) and the fps are good, but in games the gpu usage is low (like 20%).When running you games what is cpu usage? Check using the Radeon in game overlay ctrl+shift+O. High usage will limit gpu.
It happens in several games, like Paladins, No man's sky, Call of duty Warzone and others.Which games does this happen in? It could be the game and not the card.
I used unigine heaven. The results in both extreme and basic preset are in this google drive folder: https://drive.google.com/drive/folders/17phfr2s9xZguBdneXU5dcBwZD6zCQTDc?usp=sharing
I checked cpu usage in games and while benchmark, and it doesn't exceed 25%. The GPU usage though in benchmark is high (like 95%) and the fps are good, but in games the gpu usage is low (like 20%).
It happens in several games, like Paladins, No man's sky, Call of duty Warzone and others.
Is it worth the risk flashing to Vega 64 bios ?
I used unigine heaven. The results in both extreme and basic preset are in this google drive folder: https://drive.google.com/drive/folders/17phfr2s9xZguBdneXU5dcBwZD6zCQTDc?usp=sharing