• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

The RX Vega 64 Owners Thread

Hey folks, I've got a Sapphire Nitro+ in a Gigabyte Aorus x570 Pro and the fans aren't turning on even when under load. It stays cool at 1080p gaming anyway as my system fans are good but I can't work this out.

Brand new computer build and it's rendering fine but the fans just won't start at all.

Please help!
 
V4nger123 said:
Hey folks, I've got a Sapphire Nitro+ in a Gigabyte Aorus x570 Pro and the fans aren't turning on even when under load. It stays cool at 1080p gaming anyway as my system fans are good but I can't work this out.

Brand new computer build and it's rendering fine but the fans just won't start at all.

Please help!
Click to expand...

What happens when you force them on in Wattman/Afterburner? Do they still refuse to spin?
 
Start the Radeon software, then Performance -> Tuning > Fan Tuning. Then look at Zero RPM and Advanced Settings under the fan options. You should be able to force the fans on from there.

It's quite possible if your room is cool and your case fans are high and you have good airflow that your GPU fans won't spin up unless you run something with a lot of 3D work in it. Try the Superposition benchmark.
 
Mmm, I can't see as the Nitro+ is a discrete cooler and there's nothing in the tiny installation manual about plugging the cooling fans in.

I've tried manually forcing the fans to 100% with lowest threshold of 10 degrees or whatever it is but nothing happens, they don't turn on.
 
V4nger123 said:
Run the Superposition benchmark on 1080p extreme and it got up to 79 degrees before I shut it down. No fan action.
Click to expand...

Sounds very odd. I have the Nitro+ Vega 64 myself and if I recall correctly the fans should turn on at around 60ish degrees if the no idle fan feature is on. Either the GPU is borked or somehow your system is making the card behave strangely. What GPU did you run before you got this one? and how did you handle the installation of the new one? old drivers, new drivers etc. ? You said you turned it off after it hitting 79 degrees, how long did superposition run for, roughly, before this happened?
 
Hey, so it's a brand new computer and I plugged it all in. I didn't have a desktop PC before this as I've been making music and casually gaming with a Macbook Pro from 2015. Card works great in games (playing Battlefield 1 set to Ultra 1080p 120hz on a 144hz monitor) with all system fans at full wack so it is simply a case of the Nitro+ fans not turning on at all. Gigabyte board has latest BIOS which is working fine. Latest drivers on the GPU too. I could try an earlier driver?

Not sure what time I gave Superposition but it ran for a good minute at least I think before it reached those temps and I shut it off just to be safe.

First ever PC build since I first wanted to make one about 10 years ago. Exciting! Gotta iron this out first.
 
Check they aren't actually unplugged from the card. A long shot but they are made in China afterall, maybe someone just forgot to plug them in :p
 
I'll try the driver before but so far I've tested the drivers before that and various benchmarks. I'll check with the plugging in thing but it's a contained unit, looks like it's all built in kinda thing... Thanks for the replies so far.
 
You will need to take the fan housing off to see the plug probably (usually just one which powers all of them). If they are unplugged and you need to remove the heatsink to get to them then RMA it, as removing the heatsink can void the warranty.
 
You must log in or register to reply here.
Back
Top Bottom