I can see my VR going missing amongst all the confusion. For whatever reason my VR wasn't delivered to store with my phone and I've been told when they get it in but with all this going on I can see an argument in a few weeks time.
*** The Samsung Galaxy Note 7 Thread ***
- Thread starter Cosimo
- Start date
I can see my VR going missing amongst all the confusion. For whatever reason my VR wasn't delivered to store with my phone and I've been told when they get it in but with all this going on I can see an argument in a few weeks time.
Ta very much! Searching for Fast and Battery got me to the Device Maintenance, in my blindness, I didnt see the menu dots, I was looking for the slider at the bottom of the battery page!
it stumped me also LOL
Soldato
Any word in recalling from O2?
Yes, it does look special and it even keeps that special look in the S View case. Shame we'll have to lose them for a while.
Associate
And so it begins:
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Associate
Apparently. Lines are closed at the moment. By checking on their website, we can call them Mon-Sat, 9AM - 6PM.
I guess we'll find out more tomorrow.
Soldato
Two guys at work, that ordered from CPW had their deliveries delayed today because of this. They got an email though explaining the mass recall.
Soldato
O2 called..
Two options, return under the 14 day period and choose another phone or go sim only and wait for a phone you like.
I asked what the situation would be if I decided to keep hold of the phone until I could get a replacement the same day rather than waiting weeks, lady wasn't sure about this.
I'm going to speak to Samsung directly and see what they say, whether they will replace my phone even though I went through O2 (can't see why not?) and whether I can do the above. Otherwise I'll be taking it back I guess.
Luckily I have my old phone to use but it's a bit annoying non the less.
Two options, return under the 14 day period and choose another phone or go sim only and wait for a phone you like.
I asked what the situation would be if I decided to keep hold of the phone until I could get a replacement the same day rather than waiting weeks, lady wasn't sure about this.
I'm going to speak to Samsung directly and see what they say, whether they will replace my phone even though I went through O2 (can't see why not?) and whether I can do the above. Otherwise I'll be taking it back I guess.
Luckily I have my old phone to use but it's a bit annoying non the less.
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Soldato
Got the email today from Samsung too :
As you have already received your device, we will voluntarily replace your device with a new one over the coming weeks.
To ensure you receive your replacement device and to answer any further questions please contact our customer services team on the following number 0....
As you have already received your device, we will voluntarily replace your device with a new one over the coming weeks.
To ensure you receive your replacement device and to answer any further questions please contact our customer services team on the following number 0....
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Got the email as well. Guess the lines will be hot tomorrow so will wait to see what response post we see here.
Soldato
Tried to call straight after speaking to O2 but they are closed. Will try tomorrow but can imagine it's going to be somewhat busy.
Soldato
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- 12 Sep 2007
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So I'll be away on holiday and won't be able to return the phone till at least the 17th, I'm hoping they'll relax the 14 day cooling period due to the recall.
Also, I was planning to use the device for entertainment on a long haul flight (13 hours) , wondering if it's worth the risk, other passengers freaking out and all lol.
Also, I was planning to use the device for entertainment on a long haul flight (13 hours) , wondering if it's worth the risk, other passengers freaking out and all lol.
Soldato
It's being recalled because of a fire risk albeit very slight.
I wouldn't think it's sensible to take it on a flight and use it.
Any item which is being recalled because of a potential fire risk is going to be banned on a flight without proper precautions..
I wouldn't think it's sensible to take it on a flight and use it.
Any item which is being recalled because of a potential fire risk is going to be banned on a flight without proper precautions..
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Soldato
