I'd previously inferred that you used to work in Finance within the Insurance sector, assuming that's still the case I'd say there's a couple of things to be wary of (having been in a similar position on the IT side of things):In an interesting spot, 7 weeks after going into a perm role my employer are looking to shuffle things around. Currently I run the projects side of a key function, with the BAU aspects of that function run through a separate team. I'm regularly required to utilise that teams resource to input into project outputs, and I generally keep them pointed in the right direction on BAU tasks. I've been offered the chance to take over the BAU function officially as well as keep my project work. I've done the BAU aspects of this role before and I'll admit that I wasn't enthralled by it, but I'd no longer be hands on as there is a team to support.
This is a significant shift in workload and I'm going to be spread thin. The BAU function needs some work, there are no immediate fires that need putting out but the quality / speed of work is not up to my standards and if its going to be my reputation on the line I've got a great deal I need to work on. On top of that I've got 3 pretty major projects on the go so having the capacity to do everythng is going to be challenging.
In an ideal world, I don't think its a role I'd want, but I'm aware that if I don't take they'll have to go external. If they go external they'll either bring in somebody that is really strong who will be encroaching on what I do, or it'll be somebody who isn't up to standard and it'll be more frustration. I've indicated that to take it we will need a serious chat about pay and rations, I'm already at the top end of the salary banding for my grade and we'd be looking at ploughing through that ceiling for it to be worth my while. I've also suggested that to ease my concerns about capacity I'll want to bring another body into the team to be my right hand, again they've suggested this won't be a problem.
Pros
- Chance to build the entire function in my vision and the budget to do so
- Signifcant pay bump
- Fix all the minor annoyances that exist in the current structure
- Chance to add real value across the entire group, not just on projects
- Puts me firmly on the director track
- Job security significantly increased
Cons
- BAU aspects of the role are pretty dull
- Work / Life balance will worsen in the short-mid term
- Inheriting a team that is going to need a lot of coaching to become what it needs to be
- Reputational risk in the short term regarding the quality of outputs produced
What would you do?
- You will probably have tension between project resources and BAU resources to deal with, e.g. BAU folk not being happy with the changes being introduced by the project team, conversely project team feeling they are blocked by BAU, BAU not keeping to schedule due to the inherently volatile distractions etc. Because you straddle both it will be down to you to mediate (this isn't all bad because at least you should be empowered to drive towards a mutually acceptable outcome and have influence over both sides, but it can be stressful)
- As you have highlighted, capacity is a major challenge. The main reason I quit my role in this domain was the absolutely relentless nature of it all; do 6hrs of meeting and then hit the 50+ mail inbox, working on multiple programmes with 9-digit budgets in parallel with being accountable for critical BAU systems, managing a team of ~35, basically paralysed by complexity and competing priorities leaving no time for innovation.
- At less than 2 months in I suspect you don't fully understand the lay of the land on BAU in this organisation if it's not your domain currently, although your prior experience gives you a head-start. If the quality / speed isn't up to standards that might be indicative of some fundamental issues lurking under the surface.
- As you will be aware, both Insurance and Finance have a lot of regulatory change and that typically impacts both projects and BAU, making it a 'double-whammy' for someone in this position.
If the money is right I wouldn't rule it out, I'd agree it probably gives some more security as a 'Head of Finance Change' (or whatever you are) can easily be swept aside by a new broom coming in with their own views / people.
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