How do you guys cope with delusional managers that are so focussed on objectives, that they won't allow you to perform BAU duties and general housekeeping tasks to the point where if they are not done, bad things will occur?
Example:
Objectives for Q1:
1: Do new thing X because it aligns with the company goals
2: Do new thing Y because it aligns with the new CTO's obsession with AI
3: Do new thing Z because we need to deliver this new feature for our customers
Reality:
Spend the entire Q1 and most of Q2 tidying up old **** and decommissioning old legacy on prem servers, simplifying a load of code/processes, making it more reliable and run 4 times faster just to keep every day workflows running as they should.
Review time comes:
Boss: "So I can see you made some progress with objectives but most are just not achieved"
You: "Yeah because I was doing other stuff that needed to be done."
etc
Been running my test lab a year - I set it up in 2021 and was then on the software dev team and not involved. I largely applied for this role so I could get it in order as zero maintenance has been done.
I am supposed to schedule and perform regular health and safety, and fire safety checks. These should be documented.
I am supposed to ensure everything has been PAT tested.
I need to keep a stock of ~300 TVs in order - half on shelves and connected, half in storage cupboards. I also need to do an audit/stock take and sort through this lot, get rid of some, etc.
All of this that should be BAU has been treated as deprioritised while we work on our giant new product launch. Which is now over the line and will have a long tail of setup activities, additional partner onboarding, testing, etc until probably Christmas.
Being real about it yes we should bring in an admin to do all of the above tasks but, I am one person running a lab with two direct reports and a contractor who is miles above my pay grade. If I don't do it no one will. So we wouldn't be H&S compliant, bills wouldn't be getting paid, the lab would be a mess and no one could do any work. I'd happily take a 22k bump to keep killing myself trying to do BAU and "real" work, or give me a ****ing junior admin who will smash all that work for 22k.
Nope, let's just put it on my PDP as "future growth"! Grrr.