hung like a donkey?I have a weird body shape
hung like a donkey?I have a weird body shape
Oh honestly..Oh look, surprise surprise. Not only have they sold the business, they've sold themselves.
Thread's founders Kieran O'Neil and Ben Phillips are joining M&S, which is also hiring 30 of the firm's former data scientists, software engineers and styling and creative team members. This team will lead the integration and form a new Personalised Discovery team within the M&S Data and Digital function.
Adrian (Thread)
2 Dec 2022, 15:00 GMT
Hi XXXX,
Thanks for getting in touch.
While we appreciate it’s disappointing, we can’t offer refunds or exchanges and we are not taking returns. Thread is no longer trading and unfortunately that means we are not able to process returns and issue refunds.
You may be entitled to make a claim via your debit/credit card provider. You can find further guidance on this process at the link below:
How do I use chargeback? - Which?
If there's anything else I can help out with, please let me know.
Best regards,
Adrian
---
Team Thread
[email protected]
Outrageous. I hope this blot sticks on the two founders records forever more.
Oh honestly..
lol I just got a reply from support about my refund;
They've all been employed by M&S...Once their debts are paid off (If they have debts) they will wash their hands and probably either live off the money or set up a new adventure business.
Dear Support,
Well firstly, thank you so much for taking my money whilst clearly hiding the fact you were under administration and pushing the M&S sale through. Big congratulations to your founders for taking both the goods, and my money and giving long-time customers the equivalent of the "speak to your bank" middle finger. Thread clearly had time to secure new contracts under M&S for 30+ people, yet not enough time to tell your paying customers? Totally makes sense.
It never really worked that well anyway.
Legal notice
Your personal data was saved by Thread Online Ltd in connection with Thread’s website at https://www.thread.com which sold clothing and offered personalised outfit recommendations. As part of the acquisition the legal entity behind Thread will cease trading and be placed into administration. William Wright and Christopher Robert Pole, of Interpath Limited, will be appointed as administrators.
As part of the winding up of Thread's business, Thread and the Administrators will sell certain assets including Thread’s customer database, which contains your personal data (including information such as contact details and clothing preferences), to Marks and Spencer plc. This sale will take place today.
This sale and transfer will take place today. Following such transfer, M&S will be acting as the ‘controller’ of your personal data, which means they will be responsible for handling your information legally and securely.
M&S will treat your personal data in accordance with data protection law and in line with their privacy policy set out here. Please go to their privacy policy for further information including contact details and information on how to exercise your legal rights under data protection law.
Note that M&S does not intend to contact you or use the data for marketing purposes.
If you have any questions, please contact M&S at: [email protected]
After the transfer, Thread will continue processing personal data related to customer orders, such as customer name, order number, and items purchased, as well as customer service inquiries. This is necessary to provide customer support to individuals whose order has been affected by Thread going into administration. Thread will process this personal data for one month from today or, if later, until Thread ceases to exist.
Please see paragraph 6 of Thread's privacy policy for information about your rights in respect of the personal data that Thread will continue to hold after today. If you would like to exercise any of these rights, please contact Thread at [email protected].
better than flat out dissolving bankruptcyThat message says they were acquired, like they were bought by M&S as some kind of grand venture.
That's very misleading in my opinion.
Dear FEEK
Thank you for contacting us regarding your Subject Rights request for M & S to delete your data from the “Thread” database
Provided we can properly identify you based on the information that you have provided, we will complete your data deletion request within one calendar month of the date we received your request.
As you may be aware, the right to have your data deleted (‘right to be forgotten’) under the UK Data Protection Act 2018 (and UK GDPR) is not an absolute right and M&S may need to retain some of your personal data if this is necessary and lawful. Please note, we will retain a record of your deletion request to fulfil our own legal obligations.
You should be aware that once your data has been deleted, we will not be able to refer to it or discuss it with you if you contact us in the future.
Please use this link for more information on how we collect and use your personal data.
We look forward to hearing from you. If you have any questions, please do not hesitate to contact us by:
calling 0333 014 8440, or emailing: [email protected]
Your M&S Customer Service
Registered office: Waterside House, 35 North Wharf Road, London, W2 1NW
Registered Number: 214436 (England and Wales)
The M&S DPO team have replied to my request to have my data deleted.
Dear Feek
Thank you for taking the time to contact Stuart Machin. As a member of the Executive Team, I am responding on his behalf.
I have made the relevant management team aware of how the email reads and this will be amended.
I am sorry the link provided on the email didn't send as a clickable link. For more information on our privacy policy, please use the following link:
https://www.marksandspencer.com/c/data-protection-policy
Your right to be forgotten will be completed. We will process your request with the information you have provided (name and email address) and delete the personal data we hold on you as per your request. The deletion will be completed by the 3rd of January. You will not hear from us again.
Thank you for bringing this to our attention.
Kind regards
Adele Noller
Executive Team
Your M&S Customer Services
Oh look, surprise surprise. Not only have they sold the business, they've sold themselves.
Thread's founders Kieran O'Neil and Ben Phillips are joining M&S, which is also hiring 30 of the firm's former data scientists, software engineers and styling and creative team members. This team will lead the integration and form a new Personalised Discovery team within the M&S Data and Digital function.
Marks & Spencer acquires IP developed by collapsed fashion marketplace Thread - TheIndustry.fashion
Marks & Spencer has acquired the intellectual property developed by collapsed fashion marketplace Thread, as it seeks to boost revenues from newwww.theindustry.fashion
I'm torn because I actually quite like M&S. In fact the last successful purchase I had from Thread was an M&S coat. My girlfriend tells me M&S have branched out into stocking other clothing brands, so if they're using Thread's technology to improve that, well that's not a bad thing and I can't blame the company for buying superior tech. I might even use it in place of Thread. It's the people at Thread that have ruined this, and the whole way it has been handled. From a start-up where people, social media, and good will mean a lot, I'm just so surprised it's been handled so badly. I'm not one to defend banks, but why should my credit card company foot the bill for some tech company that went wrong and had to sell?I would encourage anyone who's had their details sold from Thread to Marks and Spencer to contact them at [email protected] (perhaps copying in [email protected] or [email protected]) asking for your details to be removed under the 'right to be forgotten'.
I think we all know that. Then they'll go onto the next start-up. When that happens, it'll be interesting to see if anyone remembers how this went down.Like a lot of takeovers, they will have likely had a nice payout, and will work for m&s for a few years before leaving.