Three customers - quick questions

Two years back Three were far and away the best (in London) for signal and data speeds. Now, everywhere is apparently 'congested'. Maybe they're a victim of their own success?

I'm also rather annoyed it's now 2014 and I still don't have 4G with them. My contract is due in May and I might go back to EE (I was with Orange for about 18 years before switching to Three 20 months back)
 
AndyCr15 said:
Two years back Three were far and away the best (in London) for signal and data speeds. Now, everywhere is apparently 'congested'. Maybe they're a victim of their own success?

I'm also rather annoyed it's now 2014 and I still don't have 4G with them. My contract is due in May and I might go back to EE (I was with Orange for about 18 years before switching to Three 20 months back)
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How come you don't have 4G with them?
 
I don't believe it's publicly launched yet.

**EDIT** Looking on their site, it may be now, but perhaps in a very limited manner, Central London only? I've not seen a 4G symbol at any point around North London.
 
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AndyCr15 said:
I don't believe it's publicly launched yet.
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Ah, I see. Yeah, thinking about it the sales guy I spoke to earlier said I would get 4G in the south when they enabled it - he didn't offer any specifics :p

Doesn't look imminent if its not even enabled in London...
 
I got a text telling me that Swindon will be 4G very soon, and I will be getting upgraded for no extra cost per month!... :) My Nexus 4 doesn't do 4G though!! :(

djferrick said:
I'm on ultimate internet 200 and tethering is blocked for me. I also have poor signal inside the house and was thinking to ask for one of these boosters. Does it affect the WiFi signal from router at all ?
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I'm on the £12.90 rolling Internet 200 tarif and I can still tether my Nexus 7 to my Nexus 4 without any problems! I've not tried anything 'Bigger' yet!! :D

Plus I don't do it very often and for very long! :)
 
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Azza said:
There's a thread on hot UK deals that says the price is going back up to £20pm at the end of January for new customers.
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Does it mention if their other price plans are going up at the end of the month?
 
Buckster said:
I use my mobile at home as the normal phone as our landline is not unlimited free calls, and whilst I seem to get decent signal, I get random "silences" in my calls, suddenly phone call goes silent, they can't hear me, I can't hear them, then after about 30-60 seconds, it bursts back into life, and all good, for another 10 mins or so, then same again
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Funny you should mention that as I get the same thing occasionally. Never had it before when I was with T-mobile. Other than that it's been a fairly good with Three.
 
AndyCr15 said:
Two years back Three were far and away the best (in London) for signal and data speeds. Now, everywhere is apparently 'congested'. Maybe they're a victim of their own success?

I'm also rather annoyed it's now 2014 and I still don't have 4G with them. My contract is due in May and I might go back to EE (I was with Orange for about 18 years before switching to Three 20 months back)
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Why be annoyed about something you will receive for free & still remain unlimited when its activated? Unlike other providers where they are charging a little bit more with stupid data plans? :)

Congestion though I would be annoyed with.
 
Because they said it would be December and I would have 4G. It's now almost February and I don't have 4G, I just have a very bad service. The money isn't an issue, I'll happily pay a little more for a better service.

They also had a very annoying sales lady try and 'trick me' into an early upgrade. She wouldn't listen either, kept repeating the same lies to me "If you don't upgrade now you'll have to pay more when you do upgrade" for example. Then insisting something was a good deal, no matter how much I told her it wasn't. She was very annoying. I wonder if their bad service means they're now losing a lot of customers to the other networks that do have 4G?
 
I'm on the £18 all you can eat one plan, tether works perfect, in fact over 20gb tethered last month at their headline 3g speeds, while away from home.

My friend was on the all you can eat data but not the one plan, after a few minutes the tethering would grind to a halt, and become unusable. He's now on the one plan.
 
I've been on the rolling internet 200 tariff for about 8 months, and just yesteday signed up to the One Plan for 12 months to beat the price rise and get some tether power. Very happy with their coverage in London.
 
I have around 4 months left to run on a 12 month SIM One Plan deal....yet to experience 4G, although will be spending more time in Lahndahn Town very soon, so maybe.....
Still, come 'renewal' time I guess I will have to wait and see what they offer - currently £15/month, although got £83 TCB when taking out the plan (3 are not currently on TCB!) which made it a sweeeeet deal :p
 
IrishChr1s said:
My friend was on the all you can eat data but not the one plan, after a few minutes the tethering would grind to a halt, and become unusable. He's now on the one plan.
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I've been tethered now for the last hour! No slow down (apart from what usually happens on OcUK) :cool:

12month rolling Unlimited t'interweb package for £12.90/month
 
sam.wheale said:
Thanks for the pointer! I was actually going to go for a 1 month contract to start with to see how I got on. Got a friend with Three who said exactly the same - great service out and about but little or nothing indoors :(
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Your friend couldn't be more accurate and I can only reiterate what he said. I've been with them since early last year on a 12 month rolling contract thing, in which I pay £14 pm iirc.

Outside I get 'good speeds' of about 2-8mb. However at work (Northolt, Middlesex) I spend most of the day with zero reception and it is incredibly frustrating. Recently I have tried to cancel but have come to realise how bad their CS really is.

I actually use my phone a lot less thanks to these gits.
 
I've been with Three for just over a year now. Great signal up here, even out in the sticks I still get a decent 3G signal whereas I used to struggle just to get any signal at all with O2. Reception can occasionally be patchy indoors but not something I really notice, only oddity is that when I'm sat on the sofa watching TV, my signal drops. Anywhere else in the house and it's fine.

Did have some issues with tethering lately, added it to my account to use while my landline was down, said it'd take 8 hours to go live. 24 hours later, still nothing, took a day and a half for it to stop blocking internet access via tethering and even after that, the blocking message would appear every so often. Fortunately my broadband is back so I'm not having to use it any more.
 
I get usually 6mb plus from 3, in work which only has signal from 3 or EE i get 8mb plus up to 16mb. I have never been out of signal with 3. Like the other networks though, it just depends on where you live.
 
Looking to bin Virgin and move to this, partly because I am fed up of having full HSDPA coverage yet data randomly not working and partly because the Three roaming offers look sensational and I spend 3 weeks a year in North America.

Is the One plan really hiking in price soon? If I pick the 1 month rolling package at 18 quid a month will it go up next month?
 
[TW]Fox;25738758 said:
Looking to bin Virgin and move to this,

Is the One plan really hiking in price soon? If I pick the 1 month rolling package at 18 quid a month will it go up next month?
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I think so, though if you get the one plan year sim they've said they won't go up if taken out before the price rise.
 
[TW]Fox;25738808 said:
http://www.hotukdeals.com/deals/hea...8-including-unlimited-data-1807934?p=20759154

This seems to suggest not? I don't want to lock myself in only to find its crap but then neither do I want to port over only for them to hike the price of my contract after a week. Hmmm...
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It does indeed, I wonder if the word rolling is key as it implies continuity rather than a straight 1 month contract, presuming your phone is already unlocked could you borrow a friend's sim to try signal.
 
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