Tips\ideas to get my new BT Master Socket NTE5C + VDSL MK4 working

Kmodo

Kmodo

Kmodo

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Pay for infinity 2 but my speeds in the router show as low 60s Mbps.

Have tried replacing what I have now (pictured) with a “BT Openreach MK4 VDSL/NTE5C Combined Unit” but following the guide but I am having no luck getting it to work https://www.openreach.co.uk/orpg/ho...wtoguides/downloads/NTE5C_Instructions_CP.pdf

Following the photo in the pdf guide, white\blue in 5, orange\white in 3 and blue\white in 2 (making sure the wires pass through both holes then push it down so it is flush).

Tried having the wires not trimmed back, trimmed back and even swapping the 2 blue cables around :/

Any ideas or tips for where I could going wrong?

Original


New

 
What are you trying to accomplish? If you're plugging the router straight into the filtered faceplate, you don't need to be messing with any wires.

If you're trying to run Ethernet from this socket to your router, are you using a proper punch-down tool? I have the older Mk3 and it was very simple, I just needed to connect blue/white and blue of the Cat6 to the A and B connectors.

These two videos should help:

https://www.youtube.com/watch?v=-_zmy9rv0cQ
https://www.youtube.com/watch?v=2xwTOl3PBKw
 
Have you got a voltmeter to test which wire is live?

Also, I'm assuming that's an extension box you're fiddling with judging by the blue wires? Why can't you plug the Modem/Router directly into where the dropwire enters the house?
 
DragonQ said:
What are you trying to accomplish? If you're plugging the router straight into the filtered faceplate, you don't need to be messing with any wires.

If you're trying to run Ethernet from this socket to your router, are you using a proper punch-down tool? I have the older Mk3 and it was very simple, I just needed to connect blue/white and blue of the Cat6 to the A and B connectors.

These two videos should help:

https://www.youtube.com/watch?v=-_zmy9rv0cQ
https://www.youtube.com/watch?v=2xwTOl3PBKw
Click to expand...

Do not think what I had before was really meant to be for a Master socket.

A) Remove my existing face (also has the back board attached as per photo) means I now just have the wires. I do not have a home phone so I am only really concerned with the blue\white and white\blue wires
B) Not using a punch down tool as this MK4 does not need one, you thread the wires through and the process of snapping it in place makes a small cut for the connection. This is the photo from the pdf
 
That looks to me like you're using the extension connection off the faceplate!

Your wiring needs to be in the back of the new socket, not the front..
 
TaKeN said:
Have you got a voltmeter to test which wire is live?

Also, I'm assuming that's an extension box you're fiddling with judging by the blue wires? Why can't you plug the Modem/Router directly into where the dropwire enters the house?
Click to expand...


Had adsl 4 mb which was killing me so paid for another line. When the engineer came round he connected the new line to this socket.

We finally got superfast in the area and so I cancelled the line I was not in contract with and upgraded this line to superfast.

The socket though IS the closest to where the line enters my house however.
 
Armageus said:
Although it might not actually be Red, as seems there are some of the new boxes/faceplates with clear cam locks (Ops front extension one is clear rather than blue).




How do you know you should be getting more that 60Mbps?
Click to expand...

Yes clear will post a photo and you guys can say whether I need to connect to a or b haha

I was the first in the village to sign up, they said I would get minimum of 68 (and I was getting 70+) 1 year later after everyone else has signed up I've dropped nearly 10 :(
 
Sounds like crosstalk is affecting your connection, that's FTTC unfortunately!

Have you plugged those wires into the correct socket like I've shown you yet? :p

It shouldn't matter which way round you connect those two wires, It'll work either way.
 
A is for a Data only extension (i.e. prefiltered)

B is not mentioned in the Openreach PDF (https://www.openreach.co.uk/orpg/ho...wtoguides/downloads/NTE5C_Instructions_CP.pdf) as technically it is on BT's side and shouldn't be tampered with.

On the front of the part that has "B", then there is another connection (lets call it "C"), which can be used for a complete wired phone extension.


As per the BT PDF, the connectors were originally Blue and Red, but now are all unhelpfully clear in colour.
 
DragonQ said:
Huh? There shouldn't be a data-only extension. Only data+voice or voice only, since data is the thing that gets filtered...
Click to expand...

Only going by what the BT PDF says:
1. The red connection point found on the reverse of the Mk4 VDSL
filter front cover is used to connect home data extension wiring.
Click to expand...

whereas the "blue" one is just described as an "In home wiring connection"


As I understand it both sides are filtered, as xDSL signal can impact on analog/voice quality, and voice/other analog devices can impact xDSL speed.

Wikipedia said:
The DSL filter prevents interference between such devices and a digital subscriber line (DSL) service connected to the same line. Without DSL filters, signals or echoes from analog devices at the top of their frequency range can reduce performance and create connection problems with DSL service, while those from the DSL service at the bottom of its range can cause line noise and other problems for analog devices.
Click to expand...

https://en.wikipedia.org/wiki/DSL_filter
 


Working! I have put Blue\white in B and White\Blue in A as was not sure which way round it was meant to be (or if it even matters).

Router shows about 1 Mbps faster but I think that could just be it reconnecting again at a different time.

At least it looks like a Master socket now :p Thanks for the help to get it working as it was driving me crazy haha
 
Kmodo said:


Working! I have put Blue\white in B and White\Blue in A as was not sure which way round it was meant to be (or if it even matters).
Click to expand...
.
It doesn't, it's a difference signal.

Kmodo said:
Router shows about 1 Mbps faster but I think that could just be it reconnecting again at a different time.
Click to expand...

My router synced at ~8 Mb/s faster with a VDSL filter faceplate but you never really know how much difference it makes. Mine now syncs at 80 Mb/s but I never see more than 69 Mb/s on any speed test so...
 
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