Too much cash back at supermarket.

The OP should be ashamed of himself

stealing £10 is just not on

think of all the staff who are now at risk of redundancy

Giving it back is the plan, I was just thinking which way to do it, with my receipt in hand, which will show who served me or just taking it in and saying I noticed it was wrong when I got home but conveniently forgot the receipt and who served me.

Failed to read the thread huh :P

EDIT: Or my sarcasm detector is off today lol
 
Makes me feel bad about my local supermarket now and the fact I don't give the money back. The staff are pretty useless actually (although very friendly and helpful) and so many times they are busy gossiping with the people they are serving (small branch of a big chain so everybody knows everybody who comes in) that they end up making silly mistakes.

Back when I still smoked, 3 times I have bought 5 packets of cigarettes and only been charged for one packet (their cigarette stocks must be always down) and even last weekend I bought a few things and gave them a tenner and got £15.26 change. :)

I know the manager of the store and nobody has ever been sacked. They just don't seem to care about this.
 
I have worked for Tesco before. I had a Saturday Job with them years ago as well as managed their tech department when i did some work in retail between university and getting a proper job.

They are ruthless with till shorts. Temporary workers are usually given one chance if there is a short over £5. Permanent workers have two warnings, the first lands them in a meeting with their line manager. Second one with the store manager and the last usually is a dismissal.

They don't need proof (other than what the till or checkout manager records) as each till is till checked between employee changes with the old system. If they have the new system then each till draw section is weighed during each transaction. Mistakes/thefts can be found as the time, employee number and amount of money in each till section is recorded and calculated by weight. Tesco does not differentiate between theft and loss.

Give the money back, a mistake can be acceptable if the money is returned but all discovered shorts are treated as theft until resolved.

Stock shorts always happen and a medium size extra store in Surrey usually has about £400-600k of shrink over a 6 month period (this doesnt include any stock noticed to have disappeared by the internal stock checks which happen daily).

Smaller stores have the freedom to be far more lax with till shorts for some reason another as they are usually kitted out with the leftover old kit which doesnt record everything that passes through the till and till managers dont have time to always perform a till check.
 
Take the £10 and the receipt to the customer service desk and explain the situation as the person may still get in trouble but it may also stop him getting a investigatory meeting.
 
Tesco could well assume that the till bloke and the OP are friends and he passed him extra cashback to get back later (making the OP an accomplice to theft).

Ok so this isn't the case, but could easily be the Tesco way of thinking.

That is exactly Tescos way of thinking and every employee is informed of it at one point or another when discussing till shorts.
 
Take the £10 and the receipt to the customer service desk and explain the situation as the person may still get in trouble but it may also stop him getting a investigatory meeting.

Yup the receipt has a till number and time. As long as it is done within two weeks of the sale (how long they usually keep records) they can rectify any imbalance/short.

People treat this sort of thing as Tesco-the-billion-pound-super-market-who destroys-small-shops-and-farms's loss and the customers gain due to Tesco's own fault. In reality, Tesco don't feel the dent, you don't feel the bank filling up and the guy on the till gets 33% closer to losing his lively hood.

Good on OP for feeling plagued by this event!
 
im told that the tills now automatically reconcile their contents at the end of each transaction these days.

So, whatever you decide to do, it is already too late for the operator
 
I have worked for Tesco before. I had a Saturday Job with them years ago as well as managed their tech department when i did some work in retail between university and getting a proper job.

They are ruthless with till shorts. Temporary workers are usually given one chance if there is a short over £5. Permanent workers have two warnings, the first lands them in a meeting with their line manager. Second one with the store manager and the last usually is a dismissal.

They don't need proof (other than what the till or checkout manager records) as each till is till checked between employee changes with the old system. If they have the new system then each till draw section is weighed during each transaction. Mistakes/thefts can be found as the time, employee number and amount of money in each till section is recorded and calculated by weight. Tesco does not differentiate between theft and loss.

Give the money back, a mistake can be acceptable if the money is returned but all discovered shorts are treated as theft until resolved.

Stock shorts always happen and a medium size extra store in Surrey usually has about £400-600k of shrink over a 6 month period (this doesnt include any stock noticed to have disappeared by the internal stock checks which happen daily).

Smaller stores have the freedom to be far more lax with till shorts for some reason another as they are usually kitted out with the leftover old kit which doesnt record everything that passes through the till and till managers dont have time to always perform a till check.

How long ago did you work for Tesco? They didn't count the tills between employee changes when I was there. I can't see how they would be able to do it in the store I worked in as people were on and off the tills all the time and they are too short staffed.
 
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im told that the tills now automatically reconcile their contents at the end of each transaction these days.

So, whatever you decide to do, it is already too late for the operator

exactly, the mistake has been made. if it is any place with a bit of decent customer service they will tell you to keep it anyway.
 
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