TROLLY RAGE!!

Nuns! The old bats can't work out the concept of money at all. They spend hours counting out their change in the smallest possible denominations to buy their "essence of old person" perfume.
 
I very rarely go to supermarkets as I order online :cool:.

The only thing that has annoyed me recently is when I went with my brother to Tescos at night and bought some beer. My brother is 22 and brought ID as the beer was for him. I was behind him buying some toffee muffins. The stupid bint wouldn't serve him for the beer as I didn't have ID on me, I'm 29 ffs :rolleyes:.

I don't even know why they bother with self service tills when there is always a member of staff hovering about a few feet away, they may as well just be serving you.
 
Walking down the aisle, two fatties standing there right in the way, chatting about what food they're going to be demolishing when they get home, trolleys conveniently placed in the last bit of space they haven't already filled... WHY.

MOVE out of the damn way. Try standing at the side, down the big main aisle, or maybe even just go home and never come back. Damn this annoys me so much, especially when you say 'excuse me please' and they look at you as if they're thinking about what sauce to have on their fat burgers and not at all about how their fat ass is in the way.
 
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I used to love the self service tills as all the old people and morons were too afraid to use them so they were always free. Unfortunately, these people have overcome their fears and now it barely saves any time using them as they are full of people too stupid to understand how to work them.

There is also the awkward time when the person in front of you in the queue hasn't seen the free till and waits there like a ****.
 
Zatoichi.uK said:
I pride myself on the speed in which I can complete a shop. In-gather items-checkout-gone.

My girlfriend seems to enjoy spending 20 minutes choosing the perfect pepper.

/ovary punch
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Aw, my boyfriend has eppies over how long I can spend choosing some cereal. Today it took quite a while for me to choose the perfect crackers for my extra-light Philidelphia cheese.

Don't rush us, it's an important decision!
 
Justin said:
Being asked if I would like bags when it's clear I don't have my own. What do they think I'm going to do, carry it all on my head like an African? It happens weekly in Waitrose.
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It may sound stupid but they are trained to ask for bags at all times because they have this thing called "mysterious shopper" which comes in every few months to check that specific store customer service in most departments.
And you will obviously not know who it is so yeah robot mode ON.
 
Mark A said:
I very rarely go to supermarkets as I order online :cool:.

The only thing that has annoyed me recently is when I went with my brother to Tescos at night and bought some beer. My brother is 22 and brought ID as the beer was for him. I was behind him buying some toffee muffins. The stupid bint wouldn't serve him for the beer as I didn't have ID on me, I'm 29 ffs :rolleyes:.

I don't even know why they bother with self service tills when there is always a member of staff hovering about a few feet away, they may as well just be serving you.
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It's cheaper for them to run, 1 staff to cover what 4-6 self service tills?

About alcohol yeah same thing happened to me I had ID my sister didn't she is 31 couldn't be bothered to argue. Finished and paid and I went back in to grab that beer and bought it myself.
 
el_dazza said:
Absolutely, it's totally unrealistic for every item to be in stock all the time, and even the companies see this. Our target for out of stocks is 3% of our total range, but they will allow up to 4%. It used to be 2.5% but nobody ever achieved this, as it was just too difficult still. All these factors are measured and can affect the manager's overall yearly performance targets. Also, in our store of the out of stocks total, less than 20% must be RO's (replenishment opportunities - i.e stock you have in your warehouse or the computer thinks is in stock, if it's actually not then you've got to adjust in on the system), and again that's measured on a monthly and annual basis.
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Yeah, Tesco aim for 97% availability. Upstairs in the staff area there's a large board showing all our targets. Number of carrier bags used, availability, absense, IDQ (I don't queue), Mystery Shopper, Profit and so on. Shows our target, and what we actually achieved, updated each week so we know where we're doing well/not so well. Interesting to look at.

remy87 said:
It may sound stupid but they are trained to ask for bags at all times because they have this thing called "mysterious shopper" which comes in every few months to check that specific store customer service in most departments.
And you will obviously not know who it is so yeah robot mode ON.
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Robot mode indeed. I've fallen into the habit so easily, though I often just get to the end of scanning and ask them if they have a clubcard, despite the fact that they gave it to me at the beginning and the till right in front of me shows that I've scanned it. :o

Mucky_Pup said:
Supermarkets here only ask the person who's paying for ID.
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That's not very good. From what I remember of all the age restricted/alcohol DVDs I watched during training, you're supposed to ID everyone if there is reason to believe that the others will be drinking the alcohol. So obviously parents with kids there's no reason to assume they will be sharing around the beer, but if its a group of 18 and 17 year olds you have to get ID from everyone or refuse, or the punishment is exactly the same as if you sell alcohol to someone underage.


Side rant, we just got all our tills upgraded to touch screens. They're way faster now, which is great, but I really don't like them since they've actually slowed me down. If you have to type a bar code in because it wouldn't scan, previously I could just put one hand onto the keypad, other holding the item and just look at the barcode as I typed it in. But with no buttons there, I have to constantly look at both of them to make sure I'm hitting the right buttons, and make sure what I've put in has actually registered. So annoying :(
 
The thing I hate most about supermarkets is the customers, they're consistently rude and look at you like you're scum. They moan if there's a queue, they moan if you're putting stock out and slightly blocking an aisle, they moan if you talk to another customer too long even though you're just being polite, they dump stock in random places, even frozen stuff, the list goes on!
 
I've discovered a new one.. I call them 'statues'.

It's when you're in a queue at the checkout, and the the queue goes down, but the person immediately in front of you doesn't move... They just stand there like a statue. :/
 
My biggest irritation is when not only supermarkets but also petrol stations do the self checkout only after a certain time, I think it was around 10PM and there were no staff at my local Tescos. Don't think I have ever been more annoyed at them. Then I went to get petrol afterwards and it was just pay at pump, so much for 24/7 and my vouchers wouldn't work there!!

Self-checkouts are a joke which they hope will save money, instead people will just not shop there and if not, people will nick a load of stuff as it appears to be rather easy with them if you so desire.

And when they don't put prices on things...
 
LaurenceGough said:
Self-checkouts are a joke which they hope will save money, instead people will just not shop there and if not, people will nick a load of stuff as it appears to be rather easy with them if you so desire.
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I don't understand how so many people how a problem with self-service checkouts, I find them incredibly easy to use, just scan, put items on the thingy, pay, pack and go, what's so difficult? Provided you don't take a whole trolly load, of course.
 
xxela1337 said:
I don't understand how so many people how a problem with self-service checkouts, I find them incredibly easy to use, just scan, put items on the thingy, pay, pack and go, what's so difficult? Provided you don't take a whole trolly load, of course.
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I did have a full trolley load... :(

They are way too dumbed down, you have to do things in an exact order, exact process even with the exact force when you put it down.

A proper checkout has a normally friendly worker you can have a quick chat with and be on your way in half the time! Not only that but they even help people who would struggle otherwise to pack their bags, don't see the robots doing that :).
 
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