31 Jan 2013 at 18:13 #21 iB CoMpL3XiTy iB CoMpL3XiTy Associate OP Joined 10 Sep 2010 Posts 1,533 Location Cornwall, England Swifty55 said: Why? Same could have happened... Click to expand... Yeah great.... EDIT: I get free del from OCUK so it wouldn't of happened.
Swifty55 said: Why? Same could have happened... Click to expand... Yeah great.... EDIT: I get free del from OCUK so it wouldn't of happened.
31 Jan 2013 at 18:17 #22 atpbx atpbx Soldato Joined 21 Oct 2002 Posts 21,454 iB CoMpL3XiTy said: Thanks for the response guys, the service they used was DPD next day (not a service like royal mail 1-3 days for example). I placed my order early yesturday and they despatched it yesturday so I can't see any way that I'd be in the wrong However is DPD next day guaranteed for next day delivery? I guess that's what it biols down to. Click to expand... Did the sending company guarantee you next day delivery? DPD telling the sender they will guarantee next delivery and then the sender saying "next day delivery" to you, are different things. One has a contract guaranteeing next day delivery. And one has a retailer saying "next day delivery". Here are DPD's T&Cs http://www.dpd.co.uk/content/terms-conditions.jsp I cant see any mention of service guarantees to the consignor. Next day guaranteed it seems is a premium service over and above next day. Last edited: 31 Jan 2013
iB CoMpL3XiTy said: Thanks for the response guys, the service they used was DPD next day (not a service like royal mail 1-3 days for example). I placed my order early yesturday and they despatched it yesturday so I can't see any way that I'd be in the wrong However is DPD next day guaranteed for next day delivery? I guess that's what it biols down to. Click to expand... Did the sending company guarantee you next day delivery? DPD telling the sender they will guarantee next delivery and then the sender saying "next day delivery" to you, are different things. One has a contract guaranteeing next day delivery. And one has a retailer saying "next day delivery". Here are DPD's T&Cs http://www.dpd.co.uk/content/terms-conditions.jsp I cant see any mention of service guarantees to the consignor. Next day guaranteed it seems is a premium service over and above next day.