TSO Down?

zetec452 · 17 Mar 2011 at 12:55

Izi said:
I don't know about blue square, but most say they carry fuel for 2 weeks? Is this BS?

Depends, I'd say most places will have a supplier with a SLA to provide fuel in x amount of time.

Izi · 17 Mar 2011 at 13:08

I did see a Tweet that bluesquare is the Lidl of Data centers. I want to know what they mean by that.

visibleman · 17 Mar 2011 at 13:10

Majority of my servers are back up; hopefully that'll be the last of the outages.

Alex53 · 17 Mar 2011 at 13:10

Izi said:
I did see a Tweet that bluesquare is the Lidl of Data centers. I want to know what they mean by that.

I can guess, but the chocolate at those Lidls is great

Izi · 17 Mar 2011 at 13:13

visibleman said:
Majority of my servers are back up; hopefully that'll be the last of the outages.

Fingers crossed, but be cautious - currently on generator power.

suarve · 17 Mar 2011 at 13:18

Anyone having issues with ftp ? I can currently connect but I get 0 files and folders listed.

Ah, just seen update

All this honestly couldn't have happened at a worse time.

Izi · 17 Mar 2011 at 13:27

suarve said:
Anyone having issues with ftp ? I can currently connect but I get 0 files and folders listed.

Ah, just seen update All this honestly couldn't have happened at a worse time.

If you need some webspace on a dedicated server give me a shout. I know what its like so if you need to preview a website or similar drop me a line (email in trust)

suarve · 17 Mar 2011 at 13:31

Izi said:
If you need some webspace on a dedicated server give me a shout. I know what its like so if you need to preview a website or similar drop me a line (email in trust)

Many thnaks for the offer. Have just emailed a client some screenshots, should be ok.

Stuff like this really makes you appreciate how reliant upon tsohost I am.

suarve · 17 Mar 2011 at 13:35

****, can't connect remotely to any of my MySQL databases. Day gets worse

Izi · 17 Mar 2011 at 13:43

suarve said:
Many thnaks for the offer. Have just emailed a client some screenshots, should be ok.

Stuff like this really makes you appreciate how reliant upon tsohost I am.

Me to... Not really sure what else can be done without huge expense.

The only thing I could suggest is to 50:50 spread your clients from different providers.

Dj_Jestar · 17 Mar 2011 at 13:59

Mine is fine.

suarve · 17 Mar 2011 at 14:22

Ah, FTP is back now. Just MySQL remote access and I'll be able to start work today

suarve · 17 Mar 2011 at 14:42

Izi said:
Me to... Not really sure what else can be done without huge expense.

The only thing I could suggest is to 50:50 spread your clients from different providers.

Yer, I've discussed that with my boss before. Was thinking over using maybe heart internet for less complex, static websites (E.g. your run of the mill 5 page info site) and tsohost and maybe 34sp for the more complicated ones.

Beansprout · 17 Mar 2011 at 14:47

But on the other hand, using 2 supplies doubles your risk of problems so always a balance.

Izi · 17 Mar 2011 at 15:06

Beansprout said:
But on the other hand, using 2 supplies doubles your risk of problems so always a balance.

How do you mean? Wouldn't it half the risk. Say you have 50% of your customers with you and 50% with another company in a different data house then if the first server went down only 50% of your customers would be ringing you

Also, whats the latest on the UPS? Is the generator fully fueled?

suarve · 17 Mar 2011 at 15:07

Beansprout said:
But on the other hand, using 2 supplies doubles your risk of problems so always a balance.

Yer true. To be fair to tsohost though their support has been absolutely excellent throughout the years I've used them. Also, this issue at the data center isn't their fault either.

zetec452 · 17 Mar 2011 at 15:10

Izi said:
How do you mean? Wouldn't it half the risk. Say you have 50% of your customers with you and 50% with another company in a different data house then if the first server went down only 50% of your customers would be ringing you

It could be seen as double the risk as you have greater chance of something failing. If you were to use two suppliers you have your customers in two different data centers, more routers, more servers etc. There's simply more to go wrong.

I think this is the first network outage for TSOHost for many years, I don't think a knee jerk reaction to move some of your customers elsewhere would be a great move. IMO of course.

zetec452 · 17 Mar 2011 at 15:12

suarve said:
Yer, I've discussed that with my boss before. Was thinking over using maybe heart internet for less complex, static websites (E.g. your run of the mill 5 page info site) and tsohost and maybe 34sp for the more complicated ones.

Using Heart internet would be a backward step imo. They're not going to be as good as TSOhost / Vidahost etc. They oversell and attract plonkers with there unlimited offers. Not a good thing.

suarve · 17 Mar 2011 at 15:13

JonRohan said:
Using Heart internet would be a backward step imo. They're not going to be as good as TSOhost / Vidahost etc. They oversell and attract plonkers with there unlimited offers. Not a good thing.

Definately, I personally only use them for domains. Was just an idea to move a few small sites to them.

Izi · 17 Mar 2011 at 15:20

JonRohan said:
I don't think a knee jerk reaction to move some of your customers elsewhere would be a great move. IMO of course.

I agree... I'm not going to, was 'just saying'.

I still want to know what Rob Kerry means by blue square being the Libl of data centers.