TSO Down?

zetec452 · 17 Mar 2011 at 15:24

I guess he's insinuating that Blue Square is not one of the highest quality data centers.

Izi · 17 Mar 2011 at 15:30

JonRohan said:
I guess he's insinuating that Blue Square is not one of the highest quality data centers.

I guessed that

Just wanted to know exactly what he meant. I.E what does Bluesquare lack that more modern data centers have?

Beansprout · 17 Mar 2011 at 15:38

Izi said:
I guessed that

Just wanted to know exactly what he meant. I.E what does Bluesquare lack that more modern data centers have?

Nothing, BSQ is only 4 years old and is light years ahead of other DCs in terms of facilities and service. It's a full Tier III datacentre, above what many hosts use including some rather pricey hosts.

Obviously something serious went wrong today however which will require a full review to decide what to do going forward. Power outages shouldn't happen.

Izi · 17 Mar 2011 at 15:40

Beansprout said:
Nothing, BSQ is only 4 years old and is light years ahead of other DCs in terms of facilities and service. It's a full Tier III datacentre, above what many hosts use including some rather pricey hosts.

Obviously something serious went wrong today however which will require a full review to decide what to do going forward. Power outages shouldn't happen.

Thanks Beansprout.

Do you know when we will be back on mains?

Beansprout · 17 Mar 2011 at 16:17

Izi said:
Thanks Beansprout.

Do you know when we will be back on mains?

They're checking the UPSs to do the switch back, but given what the UPSs have done today I'm comfortable with taking a large can of diesel to the DC every morning....

(Note, that of course is a joke!)

Izi · 17 Mar 2011 at 16:26

Beansprout said:
They're checking the UPSs to do the switch back, but given what the UPSs have done today I'm comfortable with taking a large can of diesel to the DC every morning....

(Note, that of course is a joke!)

I wonder if they will replace them or just re use them.

suarve · 17 Mar 2011 at 17:15

Ok, aren't getting any answer from tsohost re the below - assume they're busy today

Does anyone experience any of the below, or is it just me?

Connecting remotely to MySQL databases
Sending email from webpages E.g. email from contact forms using PHP’s mail() never seem to get delivered
Adding new websites to the clustered hosting account – I get redirected to a blank page

Ta
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shine · 17 Mar 2011 at 17:21

My contact forms are working fine, just tested it. Can't help with the others.

dave-lew99 · 17 Mar 2011 at 17:53

A&A (AAISP) had issues today too with the stuff they have at bluesqare

Seems like a nightmare all round!

I was under the impression that colo customers would have their own rack based UPSs in addition to the data centres, is this common practice?

suarve · 17 Mar 2011 at 17:56

Remote MySQL is backup now - must have come up recently as it wasn't working at 5pm today. Have also just had tons of test emails through from contact forms that I sent earlier in the day - noit sure what happened there

Beansprout · 17 Mar 2011 at 18:06

dave-lew99 said:
I was under the impression that colo customers would have their own rack based UPSs in addition to the data centres, is this common practice?

Even if it is, UPSs only give you time to shutdown cleanly - stuff still has to be powered back up.

I believe Tso do have a UPS on their cluster system to protect critical components

daz · 17 Mar 2011 at 18:40

Based on the number of hosting companies in BS2/3, there were probably 250,000 websites+ down today.