Unable to open documents

Soldato
Joined
25 Mar 2003
Posts
5,752
Location
Birmingham
Hi there, friends laptop running Vista is unable to open any office documents or images in windows photo gallery, no error message occurs but the Office 07 splash screen stays up. I can get them to open when only running two services;
Cryptographic services
Group Policy Client

Once any other service is running these items will not open.

Ran Malwarebytes and run a full scan with Avira which brought up a few minor problems but nothing that would cause this.

Any ideas? Cheers.
 
Associate
Joined
17 Jul 2009
Posts
116
Location
Derby
Can you open up word on its own? Might be worth trying a reinstall of Office before diving into anything more time consuming (certainly quicker than running Malware scans:p)
 
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