Unboxed my new 7970 AND.........

oldestgregg · 12 Jan 2013 at 19:06

Hi Guys,
So as the title suggests,I bought my 2nd 7970 last night from OCUK and it arrived today.I bought the HIS ice-q version but my excitement was short lived.I opened the box to see the card, without an anti-static bag, wedged circuit board down into the foam.After some very careful pulling (breath held) I managed to get it free.Did all the usual (clean driver install,driver sweeper,etc) but once the windows is starting black screen goes and the blue loading screen kicks in it hangs for a couple of seconds the the screen goes all acid trip.I can remove it and stick my ref XFX card straight in and all is fine.tried both pci slots and all number of different config's but its just not having it.My guess is its a re-shelved return.Not happy about this as expected.I know mistakes are made and the nature of the game means I will get faulty gear every once in a while but I paid £350 and did not want someones returns,working or not.Come on OCUK,sort it out! :mad:

Addicted · 12 Jan 2013 at 19:08

Post in the customer services forum!

Sounds pretty pants though.

oldestgregg · 12 Jan 2013 at 19:13

I know Addicted,just still have that little bit of hope where someone will say....oh,but I had that problem and here's what I did!

Rusty0611 · 12 Jan 2013 at 19:15

The HIS IceQs aren't packaged in anti static bags. The foam is anti static.

oldestgregg · 12 Jan 2013 at 19:17

Ah! Still dosnt work though

Rusty0611 · 12 Jan 2013 at 19:22

oldestgregg said:
Ah! Still dosnt work though

True. But it means it isn't a return though.

Can you take a picture of the screen when it spazzes out?

Addicted · 12 Jan 2013 at 19:28

Rusty0611 said:
The HIS IceQs aren't packaged in anti static bags. The foam is anti static.

There you go then, not a return, just a faulty card.

OvEr_KiLL · 12 Jan 2013 at 19:34

Rusty0611 said:
True. But it means it isn't a return though.

Can you take a picture of the screen when it spazzes out?

how do you know its not a customer return?

oldestgregg · 12 Jan 2013 at 19:36

Fair enough.Sorry Rusty,its all boxed up ready to ship now.The screen had little red and green squares all over it though if that means anything? That and what looked like tv no signal fuzz but multi-coloured.

oldestgregg · 12 Jan 2013 at 19:37

Oh and the box looked like the seal sticker had been opened before.I am still inclined to think it was a return.

Rusty0611 · 12 Jan 2013 at 19:41

OvEr_KiLL said:
how do you know its not a customer return?

oldestgregg said:
Oh and the box looked like the seal sticker had been opened before.I am still inclined to think it was a return.

Because it's illegal to sell on a return as new and I doubt any large company would be stupid enough to do it.

If they were caught it would completely toxify the brand.

It isn't a return. My HIS IceQ wasn't sealed either. I'm inclined to say only EVGA seal their GPUs now.

Don't put two and two together and get five

.

Fair enough - it's faulty though.

oldestgregg · 12 Jan 2013 at 20:09

I just dont understand why they would need to open it?

oldestgregg · 12 Jan 2013 at 20:10

My XFX 7970 was sealed when i bought it at launch.

Rusty0611 · 12 Jan 2013 at 20:17

oldestgregg said:
I just dont understand why they would need to open it?

They haven't. It probably wasn't sealed in the first place.

Don't read too much into it

.

OvEr_KiLL · 12 Jan 2013 at 20:20

mine was sealed :rolleyes:

LtMatt · 12 Jan 2013 at 20:25

OvEr_KiLL said:
mine was sealed

I would be cheesed off if mine wasn't sealed. If HIS do that then why was yours sealed? :confused:

EDIT

Not doubting you, op post in customer services.

Rusty0611 · 12 Jan 2013 at 20:40

OvEr_KiLL said:
mine was sealed

And mine wasn't. What's your point?

BrianB · 12 Jan 2013 at 20:42

My new 7950 Gigabyte unsealed box but with foam insert and anti static sealed bag, only with selotapey stuff though. Was surprised to see it at 1000MHz clock instead of 900MHz as it is supposed to be.

OvEr_KiLL · 12 Jan 2013 at 21:05

Rusty0611 said:
And mine wasn't. What's your point?

i dont have a point! im just saying my box was sealed at the top and the bottom with a little seal which i slit through with a knife

Tonester0011 · 12 Jan 2013 at 21:12

All my cards i've bought this year were unsealed, tabbed cardboard boxed type things.