Uncommon problem, need some expert help! (Speed capped?)

jsmoke said:
This stands out, looks like your running a VPN, nordvpn-service.exe, try closing or uninstalling nordvpn.

Also I'd completely uninstall the AV, if windows is fully updated you shouldn't really need it unless your downloading dodgy files. You can always reinstall it.

It will take a while to go through the rest but a couple other ones look a bit suspect.
Click to expand...

Ah, I didn't quite think about that due to the VPN not actively being open/running a VPN, although I'll try uninstalling both that and the antivirus simultaneously to troubleshoot if it's one or both of those and I'll run the speed test and come back with another post in a few moments afterwards with the results, although I determined that the antivirus alone doesn't throttle the speed due to having tried uninstalling that previously to test. I'll be back with another reply in a few moments anyhow :) I think the fact of keeping/having the antivirus has just turned into a habit from even back in the Windows XP days and all as a precautious security measure though :p
 
So many exploits have been patched since those days, literally hundreds. There was a time back in the day, win 98/xp that made the OS like a sieve but long gone. I'm not saying there are zero exploits left but the chances are minute. Just don't download anything like game cracks, torrents etc.
 
jsmoke said:
This stands out, looks like your running a VPN, nordvpn-service.exe, try closing or uninstalling nordvpn.

Also I'd completely uninstall the AV, if windows is fully updated you shouldn't really need it unless your downloading dodgy files. You can always reinstall it.

It will take a while to go through the rest but a couple other ones look a bit suspect.
Click to expand...

I uninstalled both the VPN and the AV and restarted, checked the task manager lists and confirmed that neither is still there or running and then ran another speed test which came through with the same capped speeds as before :(

And on the other post, that's kind of there in the back of my head knowing that they're upping the security and what-not with further patching and updates as time goes by and the fact I probably don't need to run the antivirus, but I think it's just a factor of dropping the old childhood-rooted habit of having an AV xD but yeah, the chances of things going wrong in that regard do seem pretty non-existent these days compared to the caution back in the day :p I'll probably try dropping the antivirus properly sooner or later and relying more on the Windows-based security.
 
jsmoke said:
I'll look at list later on.

Also has it always been slow like this, if not you could try a system restore.
Click to expand...

Alrighty :p hopefully something will be in that list to put an easy end to the mystery rather than something more complex.

Ah, I'm not quite sure in regards to that as I set up the current build's MoBo, SSD (with the OS) and RAM during the early stage of 2019 and until now I've only really had the opportunity to test/experience it on a 350Mb service via WiFi with circumstances such as an old-structured house and all, so I always passed off the lack of speed as being related to e.g. thick walls and WiFi. It's only recently (which drove me to making the post) where I tested it on a 1Gb service on the wired connection and realized the speed and such wasn't working correctly :p although I could potentially try a system restore or possibly that feature where you can simply reinstall/reset Windows or such (I'm not 100% sure how it works due to not having tried it or read much into it yet) and see if that would come back with any changes to the internet speed
 
I would fresh install Windows. Will be the quickest way to fix any software issues.

Use Windows own Anti-Virus etc.

Then if it is fixed, you won’t take long to download what you need.
 
Swifty55 said:
I would fresh install Windows. Will be the quickest way to fix any software issues.

Use Windows own Anti-Virus etc.

Then if it is fixed, you won’t take long to download what you need.
Click to expand...

I'm hoping it won't come to it just out of the hesitation to reinstall and all afterwards but, I'm definitely considering doing a reinstall of Windows to fix it if no other solution comes up sooner.


jsmoke said:
[QUOTE="Meldrakor, post: 33116442, ]
Did you get this fixed?
Click to expand...

I sadly didn't manage to get it fixed yet, I still need to have an attempt at that Windows-only reinstall/reset that doesn't affect the rest of the files to see if that could fix it, although I was hesitant to do it in-case another solution would've shown itself from the processes list and after that I've been a little busy recently to get around to giving it a try. I was also wondering, did you find anything else in the list of processes if you had the chance to check the rest of it by the way?
 
Meldrakor said:
I'm hoping it won't come to it just out of the hesitation to reinstall and all afterwards but, I'm definitely considering doing a reinstall of Windows to fix it if no other solution comes up sooner.




I sadly didn't manage to get it fixed yet, I still need to have an attempt at that Windows-only reinstall/reset that doesn't affect the rest of the files to see if that could fix it, although I was hesitant to do it in-case another solution would've shown itself from the processes list and after that I've been a little busy recently to get around to giving it a try. I was also wondering, did you find anything else in the list of processes if you had the chance to check the rest of it by the way?
Click to expand...

I didn't look, will look now.
 
The next suspect file is wsc_proxy.exe which belongs to Avast AV, apparently redirects you through a proxy, some sites reporting this can be a trojan also. Right click this and "kill tree". Did you uninstall the AV?

Next suspect is ducservice.exe which seems to be associated with no-ip which is essentially a proxy/redirection site. Again right click and close tree.


There may be one or two other ones but i think all others look OK.

Are you sure windows update isn't running in the background and hogging the bandwidth.


Try netstat -a in command prompt and see if you can see any suspicious traffic.

Also you can download TCPView and have a look at the network traffic.

You don't have torrents running in the background?
 
jsmoke said:
The next suspect file is wsc_proxy.exe which belongs to Avast AV, apparently redirects you through a proxy, some sites reporting this can be a trojan also. Right click this and "kill tree". Did you uninstall the AV?

Next suspect is ducservice.exe which seems to be associated with no-ip which is essentially a proxy/redirection site. Again right click and close tree.


There may be one or two other ones but i think all others look OK.

Are you sure windows update isn't running in the background and hogging the bandwidth.


Try netstat -a in command prompt and see if you can see any suspicious traffic.

Also you can download TCPView and have a look at the network traffic.

You don't have torrents running in the background?
Click to expand...

I reinstalled the AV at the time of doing the processes window (since uninstalling it hadn't changed the speeds) but I decided to uninstall Avast again which got rid of the wsc_proxy.exe process but it didn't seem to change the speed results, and I also uninstalled No-IP which got rid of the ducservice.exe process (I only really used that for that DNS feature when experimenting with being able to host e.g. small servers for games alongside family/close friends and all). Getting rid of those doesn't seem to have changed the speed though, and I believe I deactivated the option for Windows update to reserve/hog bandwidth as part of my troubleshooting attempts before making the thread so I don't think that would be running in the background anymore. I also don't have any torrent-related software running so there definitely shouldn't be anything torrent-related going in the background as far as I'm aware :p

I'll take a look into the netstat -a on CMD and also the TCPView though and see if anything shines through :)
 
You must log in or register to reply here.
Back
Top Bottom