Update to iPhone carrier settings?

Spyhop · 15 Aug 2009 at 21:45

So o2/Apple have iTunes cheerily show that download prompt, which in fact hoses your data settings. The user then has to notice that their internet isn't working, then connect the dots to some fairly technical fiddling that they had to perform months earlier.

Chalk up another one for It Just Works.

metachi · 15 Aug 2009 at 21:48

I canceled then my PAYG's Internet has stop working after days so i installed the new iphone carrier setting and now the internet works again.

Blackhawk47 · 15 Aug 2009 at 21:58

Lucky for me I just got this update a week after I got my iPhone so changing data settings was easy as pie.

For O2 PAYG guys:

Just go into Settings > General > Network > Cellular Data Settings >

Then change APN to payandgo.o2.co.uk on the areas that you need or use.
Now your good to go.

Combat Fighter · 15 Aug 2009 at 22:20

Kawolski said:
I had that a few days ago. Installed it, haven't noticed any difference and it hasn't come back.

Found this

+ 1

cb_linus · 15 Aug 2009 at 23:23

Will_3rd said:
Was offered this update on Wednesday morning, messed up my Cellular Data Network Settings!

I updated and didn't realise until I was away from home (and my wifi connection) that it resets your network settings, so if you're on pay as you go you have to change them back again

Working again now though

edit: seems a few people already pointed it out already - was pretty annoyed as our home network went down the following night though I was able to use our libraries wifi to set the iphone up again

JaseUK · 17 Aug 2009 at 12:01

I found it only pops up if you have manually changed your Cellular Data network settings i.e the Cellular & MMS (mobile.o2.co.uk / wap.o2.co.uk)

unknowndomain · 18 Aug 2009 at 15:47

Seems pretty dumb to me, I see customers with this problem occasionally at work, one yesterday came in because of this problem, I guess its really hard to make the iTunes software detect what type of contract your on and then adjust the settings appropriately because there are so many variations around the world.

Spyhop · 18 Aug 2009 at 19:36

But they can decide what text is displayed in the iTunes dialog. Which should have told the user to verify (and correct) the settings changed by the update.

Total amateur stuff from Apple. Silently knocking out peoples' data service is serious business.

Valo · 25 Aug 2009 at 15:12

Good old O2! I just got a txt from them saying that Apple has released an important update which will help manage data roaming abroad.

I'm guessing that is what's contained in the new carrier settings update.

JaseUK · 25 Aug 2009 at 15:44

So are people who are using O2 installing this update or not.

O2 tell us one thing on their website by manually changing the cellular data settings and then send you a text message telling us that Apple have released an update and we must install it....

??

Morfik · 25 Aug 2009 at 18:53

Valo said:
Good old O2! I just got a txt from them saying that Apple has released an important update which will help manage data roaming abroad.

I'm guessing that is what's contained in the new carrier settings update.

Yeah I got this too, checked their website and it mentions:

2 - To stop high bills when you're abroad

This update to your 'Carrier' settings will make sure you don't leave your 'Data Roaming' on by accident.

Combat Fighter · 26 Aug 2009 at 20:24

Morfik said:
Yeah I got this too, checked their website and it mentions:

2 - To stop high bills when you're abroad

This update to your 'Carrier' settings will make sure you don't leave your 'Data Roaming' on by accident.

Just updated fine.

JaseUK · 27 Aug 2009 at 15:43

Combat Fighter said:
Just updated fine.

Does it change the settings we were told to manually input into the cellular data section?

anti5580 · 27 Aug 2009 at 22:39

I didn't bother installing this update, now it keeps popping up every time I plug my iPhone into my PC. Probably should just update it and change the settings back.

JaseUK · 31 Aug 2009 at 20:25

anti5580 said:
I didn't bother installing this update, now it keeps popping up every time I plug my iPhone into my PC. Probably should just update it and change the settings back.

I did this but it just keeps popping up with the update again.

Mattus · 31 Aug 2009 at 21:00

Why not just install it? :confused:

JaseUK · 1 Sep 2009 at 10:46

Mattus said:
Why not just install it?

Because it changes the settings in Cellular Data network

See here http://shop.o2.co.uk/update/settings.html

I have emailed O2 to see what they say about the matter.

Memphis · 1 Sep 2009 at 11:19

Update, then change them back??? It's not difficult.

Mattus · 1 Sep 2009 at 13:42

JaseUK said:
Because it changes the settings in Cellular Data network

Change them back? :confused:

In the time it took you to write that post, you could have installed it and changed the settings back.

JaseUK · 1 Sep 2009 at 13:59

Sorry guys I was under the impression that once you changed the settings manually the next time you plugged it back into iTunes it asked you to re-apply the update.

It doesnt, my bad!!!!!!