USB port error

Big Chris

Big Chris

Big Chris

Soldato
Joined
5 Apr 2004
Posts
5,461
Location
Bloxham
My PC has started behaving strangely recently, namely when it comes to reading external USB devices.

I have a Freecom USB hard drive and a Sony USB MP3 player which have worked without fault until a few weeks back, but not anymore.

If they're recognised at all (by any of the 6 USB ports on my PC) the devices will operate normally for a short time, then crash Windows entirely leaving it frozen until the device is removed. Other times, it just won't register anything having been plugged in at all.

Both these devices work without fault on my laptop, and neither required drivers to be installed when first used.

Oddly, my USB mouse works fine in all ports on the PC, so I'm kinda baffled. Can anyone shed any light on this? Are there USB/mobo drivers or updates I should be looking at?

Thanks guys :)
 
In addition to the above, the Freecom drive does get power when plugged in via USB as the blue light is lit.

At the moment for example, it's not showing in My Computer/Explorer, but under Device Manager there's an entry under USB controllers with a yellow exclamation mark stating -

"This device cannot start. (Code 10)
Click Troubleshoot to start the troubleshooter for this device."

Running the troubleshooter advises me to uninstall the device, then scan for hardware changes which brings about the same error message.
 
Under device manager, unistall the USB ports and reboot. Let windows find the port and re-install the drivers.

Usually fixes the problem
 
No everything should sort itself out. Dont worry bout mouse that will get picked up, but I'd get myself a USB --> PS2 convertor, I prefer my keyobard and mouse using PS2 as opposed ot USB, but then I do use a KVM Switch
 
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