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Used Titan X Pascal sent from Nvidia, be aware

That's really bad. Get a brand new replacement, make sure they don't try send another refurb.

As a side note, massive thanks to all those buying these Titan XP's brand new. Means I can pick up a bargain on a used one in a few months when the GTX 1080 Ti drops xD
 
Boomstick777 said:
That's really bad. Get a brand new replacement, make sure they don't try send another refurb.

As a side note, massive thanks to all those buying these Titan XP's brand new. Means I can pick up a bargain on a used one in a few months when the GTX 1080 Ti drops xD
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At this point it doesn't even look like a ti is on the cards.
 
bbr81 said:
It was dirty and no protective plastic on any part (as my friends had)
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MdBuX1K.jpg
 
I would be interested to know where the card in the OP has been as it looks way too dirty for normal use, what did the previous owner do with it ?

One of my Pascal Titans has been used on average over 100 hours a week, sometimes I leave the PC it is in running 24/7 and it is nowhere near as dirty as the one in the pics. It looks like the one in the OP was used on a building site or something.
 
I'd be unhappy if that happened to me with a £100 new card (or anything else) never mind a £1000+ card.

One of my pet peeves with buying on line.
 
LoadsaMoney said:
Terrible that, how dare they make a mistake, id get the refund and never ever buy from them again.
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Its not a mistake though is it? They didn't accidentally put a used card in circulation they obviously thought they would get away with it. I would have been more insulted the cheeky buggers hadn't at least dusted the card off before sending it (Nvidia aren't alone).

It would agree with others that its probably someone who has bought and returned cards either for a review or OC'ing potential. Customers rights are great but I think something needs to change to prevent people from taking the ****. What that could possibly be I have no clue :(
 
Originally Posted by Blackjack Davy View Post
As I understand it they're allowed to sell returned items under DSR as "new" as the card will be perfectly functional and do what it's intended to, its only packaging and won't be classed as a product fault so can't be returned under RMA! If you're not happy with the packaging you have the right to return it under DSR.
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Mind explaining this to me? That is second hand goods NOT new. I would give them time to collect it and pay a courier or we ring Mastercard to get £1100 refunded and start a ticking clock for collection like 29days. I sell second hand goods in better condition btw!
 
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Blackjack Davy said:
As I understand it they're allowed to sell returned items under DSR as "new" as the card will be perfectly functional and do what it's intended to, its only packaging and won't be classed as a product fault so can't be returned under RMA! If you're not happy with the packaging you have the right to return it under DSR.

If it were in a shop it'd probably be reduced because people simply won't pay the full price so they'd have no option, theres no legal obligation that states they have do that though. One of the pitfalls of buying online is you're buying blind.



Money obviously, they cut out the middle man.
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You understand incorrectly. Any item returned for any reason cannot legally be placed back in to stock to be sold as new.
 
You might not be right on that Fivers :). Seem to remember someone who should know stating that some time ago. Unless the rules have changed then I doubt anything has changed. The next buyer can of course return the item too if they're not happy with the item for any reason.
I remember reading a forum member a while ago buying multiple cards at the same time to find the best clocker. Is it fair for the retailer to foot the cost of having to sell the returned items as used? Nope,and the law therefore allows them I believe to put the cards back out again as new cards. Same with any DSR affected sold items I believe.

Bear in mind there's not a great deal of profit in each component, prices would be bumped if they had to sell the DSR returned cards at a decent discount. Hopefully the number of cards that gets returns is a low % of those sold
 
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DarrenM343 said:
You might not be right on that Fivers :). Seem to remember someone who should know stating that some time ago. Unless the rules have changed then I doubt it's changed. The next buyer can of course return the item too if they're not happy with the item for any reason.
I remember reading a forum member a while ago buying multiple cards at the same time to find the best clocker. is it fair for the retailer to foot the cost of having to sell it as a used item? Nope,and the law therefore allows them I believe to put the cards back out again as new cards.
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I am 99.9% certain that they have to be sold as b-grade, or returned to the distributor. Is it fair on the retailer? No, that person (and there will be many) is taking the ****. But consumer laws are there to protect us, the consumer. The retailers understand that losses in this area is a cost of doing business.
 
Hi
Thanks for your support and advice. I've received an email saying they are sending a new card (100% discount). Not sure about the one I currently have, no email saying how to send it back yet, unless it is a swap on delivery.
 
If they are anything like a rainforest themed retailer, they will give you 30 days to return the used item. I would doubt it is a swap out, as they would usually state that in email allowing you to have everything packaged up for courier.
 
purchased a Gigabyte g1 980ti gaming from a very, very big competitor and got a very well used 970 in the box. change over was painless received new card before i had returned the old 970.:)
 
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