Very slow internet page load times only on new pages.

WIFI devices work fine if that`s what you mean.

Thanks for the F12 tip, it`s not a page I have used before. I checked it, and you can clearly see the time it takes to connect to the page, once the 1st info appears on the page, it`s only a few ms to load completely. The problem isn`t a slow loading of data on the page, it`s 32 seconds on a white screen while it connects to the page, the actual download speed once connected is fine.

BOuMBCW.jpg
 
Got the Laptop, but it`s so slow doing anything (takes 30 secs for the F12 page to show) that it`s hard to come to a conclusion.

One thing I see on F12 page is even though the Laptop appears to take the same time to load stuff, most of this time is from the clicking the browser icon to the window opening. Looking at F12, the very first line where my PC shows 32 seconds, the Laptop shows 450ms, suggesting that the PC hardware is the problem.

I would try Linux, but I would have a better chance understanding Japanese to be honest!

Tomorrow will try a WIFI dongle and a new Router when it arrives from Amazon.
 
Got a WIFI dongle this morning, tested it but shows exactly the same problem, 30 sec connect time. Browsing is not a problem as there is only this long delay the first time you access a page, the problem is I can`t update any antivirus database in Kaspersky, although Avast free seems to be working so far, can`t update itunes to backup an ipad, cant get DLC for games as that times out, steam often won`t load etc.

I need to know if another good Laptop or PC works, so will ask another neighbour if he can bring his PC round to see how that goes.

If anybody has any other ideas let me know.

Thanks for all the help so far.
 
Might be worth going back to a restore point on the pc from when it was working properly? Failing that, reinstalling the OS.

Edit you could also try installing the latest lan drivers and chipset drivers for the motherboard
 
Hi all.

Managed to make a bit of progress today but it`s my last day visiting so a bit limited for time. Here is what happened.

WIFI dongle no change.
Got a good Laptop from a friend, tried WIFI and cable, Chrome, massive delay like my Dads PC, Edge worked perfectly.
Took my Dads PC to friends house, everything worked perfectly.
So this now points towards the router or the incoming signal.
Installed Intel LAN and Realtek drivers again.
I reset the router to factory default, ran the routerlogin.net programme to connect etc, took many attempts, the menu system in the Netgear genie kept resetting, like it kept loosing the internet signal and resetting the procedure.
Managed to get logged in and the router connected again, same problem with chrome, but now IE11 seems to be working, but ever few times I opened IE11, it wouldn`t even attempt to access the home page, just sat doing nothing.
Uninstallled chrome and installed again, still no good, unistalled, now using IE11.
So far IE11 seems fairly stable, using it with the WIFI dongle as have a feeling it`s more stable. But out of time to do more trouble shooting. It works enough for my Dad to watch his youtube stuff and buy stuff online etc.
When I am back in early Nov, I will bring my ITX build in my hand luggage and do some more testing, will also try a new router.
There house is old, there are phones all over the house, they crackle, sometimes work, and have buzzing noises, didn't know that until now. Filters are all in place but I think it may have something to do with it. I cant access the master phone box as its in the attic somewhere and cant find it.

Still the strange this is, IE11 seems to work normal now, speed test shows 50ms ping, 11mb DL (for middle of nowhere in Scotland is good), but I can`t get access to iTunes store, or DLC in games.
Don`t have any restore points as option disabled. Tempted to put BIOS back to version it was before I came but can`t thing why that would have messed it up.
 
New router time? Bad lines could be an issue as you've said, you could splice into the line entering the house and connect directly to that.

Have you spoken to the ISP about any faults?
 
If there's noise on the line get it reported. Deal with it as a voice fault without any mention of broadband as that'll just complicate matters.

Once that's fixed things may return to normal.
 
Not spoke to ISP, will leave it as is, it`s works enough. New router when I am back in Nov and try with my ITX PC and go from there.

Search before for the main line in, but it`s hard to find, might try again in Nov.

Tempted to build him a ITX PC for gaming, just not sure the smallest case his GTX1080 will fit into, but would be a bummer to build something like that and have the same issue!
 
Daft not to get the line noise fixed. With a noisy line the broadband will never work as well as it could.

It's one phone call to whoever the line rental gets paid to. And as it's a voice fault you won't have to get involved with all of that annoying trouble shooting they often force you to do with a broadband fault.
 
bremen1874 said:
Daft not to get the line noise fixed. With a noisy line the broadband will never work as well as it could.

It's one phone call to whoever the line rental gets paid to. And as it's a voice fault you won't have to get involved with all of that annoying trouble shooting they often force you to do with a broadband fault.
Click to expand...

It's good advice and something your pops could do himself.
 
I see that chrome has some ad blocking plugins, which seems to be doing a proxy request (the err_proxy_connection_failed).

It might be worth removing all the chrome plugins too, 32 seconds is an interesting load time, I suspect it's 30 seconds for a connection timeout and then 2 seconds to load the page.

What does chrome://net-internals/#proxy return in chrome?
 
They had issues with the line a while back, nightmare with BT trying to solve it, the put a new master box in the attic but I couldn't find it and nearly chocked to death when disturbing the insulation!

New chrome install didn't change anything, IE11 is also very slow now, I took the PC to a family friend 2 doors away, he has a nice new Ryzen build, tested it there, perfect, no problems at all, so it's not the PC.


I'm back early Nov visiting him, will try a new router and will ask BT to test the line again and see what advice they have. PC is working well enough for his main uses for now, greatly appreciate all the help.
 
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