Any advice/feedback would be most appreciated. My ADSL connection is ~3MB, I've got 3 kids, 2 of which are now old enough to want to stream TV etc. I'm considering the 100Mb package and am aware of the virgin 30day money back g'tee.
Thanks for reading.
Greg
As everyone else seems to be saying. Whether your Virgin connection is any good or not will depend on the area, and more specifically, on who is responsible for maintaining the cable network historically and presently.
For example. I worked in Edinburgh as a Telewest (now Virgin) installer via a staffing agency. We were on a fairly low hourly rate, were treated like **** whilst having immense pressure placed upon us. Thus, techs were forced to cut corners and/or ended up hating the job and the company and the quality of the physical network really suffered. By the time I left, a new agency had come in (Cobra) and new starts under these chunts were not even given an hourly rate, but were on bogus self employed 'piece rate' contracts. Thus, the quality of the cable network in the more populous and transient areas of the city was generally not the greatest.
In contrast, in the Perthshire/Angus area of scotland, the techs there were all on decent tradesman wages with proper company contracts. I remember watching a Telewest guy install my mothers internet which turned out to be a much bigger job than it was on paper. Unlike in other areas of Scotland at the time, this 'surprise' was no big deal to the install tech who took as long as he needed to do a good n proper job.
In short, it is not the cable technology that you need to worry about, but the quality of its maintenance over the years.
If you have the cash, I would recommend that you just go with Zen internet, whether it be fibreoptic or ADSL. From this company, you are guaranteed the very best possible connection that your home can receive.