Virgin Media begins testing 1.5Gb broadband - World's fastest.

Sp00n said:
Dude... do you get serious lag spikes? It doesn't seem to affect the ps3 but my gf's brother was complaining to me that he was getting serious lag last night on his 360, like it would skip about every 4 seconds or something.

Is that the kind of problem you're get? He went out and I tried it later on and it seemed fine but I'm guessing its a wonderful inconsistent problem.
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I will answer as if you are talking to me,

No I do not get lag spikes all the time, only when people leave/join a game in Black Ops (this is the main game I play online) and also people just get kicked out of the game I am in.

It's not an inconsistent problem at all sadly,

take last night for example, it found one game for me join, I backed out and then tried again it found 43 games, then coutned down to one and wouldn't let me join the game.

The service is a joke.

shame I am contracted until Jan 2012. :(

It's depressing even talking about it, I may as well not even bother having an internet connection, as I cannot use it for gaming on my 360.
 
Khaaan! said:
The fair usage policy is perfectly fine as it is right now (I'm on 30Mb) but what isn't perfectly OK is the damn SuperHub but they have a new BETA firmware you can opt in with so I will test that tonight...
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I opted into the R26 beta too, no idea when they are actually sending it out though.

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Nevermind, looks like I was sent it about an hour ago

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anticonscience said:
I will answer as if you are talking to me,

No I do not get lag spikes all the time, only when people leave/join a game in Black Ops (this is the main game I play online) and also people just get kicked out of the game I am in.

It's not an inconsistent problem at all sadly,

take last night for example, it found one game for me join, I backed out and then tried again it found 43 games, then coutned down to one and wouldn't let me join the game.

The service is a joke.

shame I am contracted until Jan 2012. :(

It's depressing even talking about it, I may as well not even bother having an internet connection, as I cannot use it for gaming on my 360.
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Yea sorry mate, I was talking to you, just forgot to quote lol.

Wow, that is terrible, as I said second time around I managed to get on, so is there nothing that they can/will do about it?

Surely if you can't use the connection for gaming, it defeats the object and also means the product isn't fit for purpose, basically negating the contract.
 
I'm currently sat here having to use tethering through my phone's 3G connection (and I can't access https or any web-mail because I'm on Android 2.1 and so I use a free version of a tethering app which blocks them) because Virgin's network is down again. Like Sunday night, and last Wednesday evening, and the previous Sunday evening and so on... 50Mb service, but only sometimes it seems.

Every time I call them, I report the fault, they go 'yeah, there's an issue, but we're working on it, expect it to be fixed by 5pm', then when I ask why there's yet another fault, they don't really understand the question, because the call centre is in India. I mean, they're polite enough, and are trying to help, but it's infuriating!
 
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Sp00n said:
Yea sorry mate, I was talking to you, just forgot to quote lol.

Wow, that is terrible, as I said second time around I managed to get on, so is there nothing that they can/will do about it?

Surely if you can't use the connection for gaming, it defeats the object and also means the product isn't fit for purpose, basically negating the contract.
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There is a massive thread on the Virgin forum where people have been running tests over the weekend.

Not sure if they will do anything about it or not to be honest. When I phoned to moan at the weekend I got a £25 credit on my bill, and if it's not sorted again next month I will phone and ask for another credit until they say they will not hold me to the contract.
 
As others have said....they should really hire a network specailist with half a brain to get 360 Live working....last 4 weeks i jsut keep getting disconnected..pathetic..in about 3 months time I will be leaving VM, dont know who for yet.
 
HEADRAT said:
I think their time/effort should go into cabling more areas.
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Hmm, spend hundreds of millions on adding more areas to the network (money that may show a profit in 10 years or so, if ever), or spend a small amount on testing for the future and working out how new tech works on the existing network and where it'll need work...

The testing is partly headline grabbing, but also almost certainly part of the longer term planning and R&D for the network. Whilst they certainly won't be rolling out the speed any time soon, doing the tests now (probably with assistance and some funding from hardware suppliers), lets them see how the network is performing in the "real world" (as opposed to the hardware suppliers labs), and locating weak points, which means they can plan ahead and start to work on improving the network fr the future.

IIRC they were doing testing and upgrades on the network for several years before they rolled out 50mb to it's first public test area.
 
I just saw this on the news pages and searched on here before posting. Personally I don't have any issues with VM even though I recently moved from a very 'quiet' area to a heavy use one. The only problems I've had have revolved around the stupid not-so-SuperHub. They agreed to reinstate my old 50 meg modem and all's well. :)

Some people seem to be missing out on the fact that once rolled out, 1.5Gbps will likely involve huge network and head-end upgrades, thereby alleviating the issues we see today (even on some 50 meg platforms). No way could they roll out 1.5Gb/sec without major new kit, which is good news all round.

I for one can't wait. :D
 
Rainmaker said:
I just saw this on the news pages and searched on here before posting. Personally I don't have any issues with VM even though I recently moved from a very 'quiet' area to a heavy use one. The only problems I've had have revolved around the stupid not-so-SuperHub. They agreed to reinstate my old 50 meg modem and all's well. :)

Some people seem to be missing out on the fact that once rolled out, 1.5Gbps will likely involve huge network and head-end upgrades, thereby alleviating the issues we see today (even on some 50 meg platforms). No way could they roll out 1.5Gb/sec without major new kit, which is good news all round.

I for one can't wait. :D
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As i mentioned, Nothing they can do about the problem of everyone in your street being on the same access circuit. They'd need to dig up roads to shorten access circuits and add extra optical nodes, and that'd just be putting the problem off for a few years until those circuits became oversubscribed, and they have to divide them again.
 
I live in a VM area they took over from NTL>C&W.

IT was very flakey then the 20mbit came out... New hardware made it tollerable for about a month then they bump up everyones package so the equipment is over capacity again. then 50mbit came out, same thing They bump everyones upload this time... So in peak times im effectivley back to 10mbit where i started.... all those years ago...

So for me in my part of the VM world it really doesnt make so much of an exciting prospect.
 
Hmmmm, I really can't see them giving people full reign of that much bandwidth without any throttling.
 
I'm sure the connection can BUT the question is, can all those cheap 1Gbps routers that people are getting bundled or are buying? I think not :p

This is where the difference between a high end router and a low one will come into place tbh.
 
Werewolf said:
Hmm, spend hundreds of millions on adding more areas to the network (money that may show a profit in 10 years or so, if ever)
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Not every NET user will want "super fast" broadband, most people don't even need 50Mbps, unless they are able to have a larger user base they will run out of consumers to sell this stuff to.

HEADRAT
 
alexhull24 said:
Don't waste your time with them. Getting a decent connection is hit and miss with Virgin Media, you just have to live in the right place. They won't even acknowledge there's a problem most of the time, even when it's dire.

I know what I'd tell them to do with their 1.5Gbps internet connection.
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That is so true. When I worked in tech support for Virgin we had an internal intranet page we could look at for UBR's with problems. Quite often you would see a UBR with a slow speed problem and it would have something like "Upgrade to be done 25 - 28th November" yet this would be in January when I was looking. So the Virgin knew there was problem but scheduled the fix for 11 months later. This happened a lot.

Next time you get slow speeds ask the tech support if there any known problems with the UBR and when the scheduled fix is.

When I first started when it was Telewest you dreaded calls from Bristol and the midlands as them parts of the network were terrible.
 
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